SOCIAL INFLUENCE

Get Started. It's Free
or sign up with your email address
SOCIAL INFLUENCE by Mind Map: SOCIAL INFLUENCE

1. Conformity to social roles as investigated by Zimbardo

1.1. Procedure: To study the roles people play in prison situations, Zimbardo converted a basement of the Stanford University psychology building into a mock prison. He advertised for students to play the roles of prisoners and guards for a fortnight. Participants were randomly assigned to either the role of prisoner or guard in a simulated prison environment. Prisoners were issued a uniform, and referred to by their number only. Guards were issued a khaki uniform, together with whistles, handcuffs and dark glasses, to make eye contact with prisoners impossible. The guards worked shifts of eight hours each (the other guards remained on call). No physical violence was permitted. Zimbardo observed the behavior of the prisoners and guards (as a researcher), and also acted as prison warden. Findings: Within a very short time both guards and prisoners were settling into their new roles, with the guards adopting theirs quickly and easily. Within hours of beginning the experiment some guards began to harass prisoners. They behaved in a brutal and sadistic manner, apparently enjoying it. Other guards joined in, and other prisoners were also tormented. The prisoners soon adopted prisoner-like behavior too. They talked about prison issues a great deal of the time. They ‘told tales’ on each other to the guards. They started taking the prison rules very seriously, and some even began siding with the guards against prisoners who did not obey the rules. As the prisoners became more submissive, the guards became more aggressive and assertive. They demanded ever greater obedience from the prisoners. The prisoners were dependent on the guards for everything so tried to find ways to please the guards, such as telling tales on fellow prisoners.

1.1.1. A03: demand characteristics, lack population validity, ethical, purpose in real life, BBC study

2. Explanations for obedience:

2.1. Procedure: Milgram wanted to see whether people would obey a legitimate authority figure when given instructions to harm another human being. He conducted a lab experiment in which two participants were assigned either the role of a teacher (this was always given to the true participant) or learner (a confederate called Mr. Wallace). The teacher and learner were put into separate rooms. The teacher was then asked by the experimenter (who wore a lab coat) to administer electric shocks (which were actually harmless) to the learner each time he gave the wrong answer. These shocks increased every time the learner gave a wrong answer, from 15 - 450 volts. The experimenter (Mr Williams) wore a grey lab coat and his role was to give a series of orders / prods when the participant refused to administer a shock. There were 4 prods and if one was not obeyed then the experimenter read out the next prod, and so on. Prod 1: please continue. Prod 2: the experiment requires you to continue. Prod 3: It is absolutely essential that you continue. Prod 4: you have no other choice but to continue. Results: The results were that all participants went to 300 volts and 65% were willing to go all the way to 450 volts. Milgram did more than one experiment – he carried out 18 variations of his study. All he did was alter the situation (IV) to see how this affected obedience (DV). For example, when the experimenter instructed and prompted the teacher by telephone from another room, obedience fell to 20.5%.

2.1.1. A03: ecological validity, biased,standardized procedure,deception

2.1.2. Authority Figure Wearing a Uniform

2.1.2.1. Milgram’s experimenter (Mr. Williams) wore a laboratory coat (a symbol of scientific expertise) which gave him a high status. But when the experimenter dressed in everyday clothes obedience was very low. The uniform of the authority figure can give them status.

2.1.3. Status of Location

2.1.3.1. Milgram's obedience experiment was conducted at Yale, a prestigious university in America. The high status of the university gave the study credibility and respect in the eyes of the participants, thus making them more likely to obey. When Milgram moved his experiment to a set of run down offices rather than the impressive Yale University obedience dropped to 47.5%. This suggests that status of location effects obedience

2.1.4. Proximity of Authority Figure

2.1.4.1. People are more likely be obey an authority figure who is in close proximity (i.e. nearby). In Milgram's study the experimenter was in the same room as the participant (i.e. teacher). If the authority figure is distant it is easier to resistant their orders. When the experimenter instructed and prompted the teacher by telephone from another room, obedience fell to 20.5%. Many participants cheated and missed out shocks or gave less voltage than ordered to by the experimenter.

2.2. Agentic state

2.2.1. says that people will obey an authority when they believe that the authority will take responsibility for the consequences of their actions. This is supported by some aspects of Milgram’s evidence

2.2.1.1. cannot explain Nazi behavior

2.3. People tend to obey others if they recognise their authority as morally right and / or legally based (i.e. legitimate). This response to legitimate authority is learned in a variety of situations

2.4. Adorno felt that personality (i.e. dispositional) factors rather than situational (i.e. environmental) factors could explain obedience. He proposed that there was such a thing as an authoritarian personality, i.e. a person who favours an authoritarian social system and, admires obedience to authority figures. One of the various characteristics of the authoritarian personality was that the individual is hostile to those who are of inferior status, but obedient of people with high status. He investigated 2000 middle class, white Americans and their unconscious attitudes towards other racial groups using the F-scale to measure Authoritarian personality

2.4.1. lack population validity, bias, germans are different

3. Explanations of resistance to social influence

3.1. Independent behavior is a term that psychologists use to describe behavior that seems not be influenced by other people. This happens when a person resists the pressures to conform or obey

3.2. In one of Asch’s experimental variations he showed that the presence of a dissident (a confederate who did not conform) led to a decrease in the conformity levels in true participants. This is thought to be because the presence of a dissident gave the true participant social support and made them feel more confident in their own decision and more confident in rejecting the majority position. Social support also decreases obedience to authority. In a variation of Milgram' study two other participants (confederates) were also teachers but refused to obey. Confederate 1 stopped at 150 volts and confederate 2 stopped at 210 volts. The presence of others who are seen to disobey the authority figure reduced the level of obedience to 10%.

3.3. The term ‘Locus of control’ refers to how much control a person feels they have in their own behavior. A person can either have an internal locus of control or an external locus of control. There is a continuum, with most people lying in between. People with a high internal locus of control perceive (see) themselves as having a great deal of personal control over their behavior and are therefore more likely to take responsibility for the way they behave. In contrast a person with a high external locus of control perceive their behaviors as being a result of external influences or luck Research has shown that people with an internal locus of control tend to be less conforming and less obedient (i.e. more independent). Rotter proposes that people with internal locus of control are better at resisting social pressure to conform or obey, perhaps because they feel responsible for their actions.

4. Social Change

4.1. Social change occurs when a whole society adopts a new belief or behavior which then becomes widely accepted as the ‘norm’. Social influence processes involved in social change include minority influence, internal locus of control and disobedience to authority

4.2. Social change is usually a result of minority influence. This is when a small group of people (the minority) manage to persuade the majority to adopt their point of view.

4.2.1. links to independent behavior, because the minority resists pressures to conform and/or obey. Usually the minority have an internal locus of control.

4.3. Moscovici found that consistency is the most important factor in deciding whether the minority are influential or not. This means that the minority must be clear on what they are asking for and not change their minds, or disagree amongst themselves. This creates uncertainty amongst the majority. It has been found that once the minority begin to persuade people round to their way of thinking, a snowball effect begins to happen. This means that more and more people adopt the minority opinion, until gradually the minority becomes the majority. At this point, the people who have not changed their opinion are the minority, and they will often conform to the majority view as a result of group pressures. The majority opinion then becomes law, and people have to obey this law. Once this happens, the minority opinion has become the dominant position in society, and people do often not even remember where the opinion originated from.

5. 6. The role of social influence processes in social change.

6. Types of conformity

6.1. COMPLIANCE

6.1.1. refers to instances where a person may agree in public with a group of people, but the person privately disagrees with the group’s viewpoint or behavior e.g. laughing at a joke but not finding it funny.

6.1.2. ASCH

6.1.2.1. There were 5-7 participants per group. Each group was presented with a standard line and three comparison lines. Participants had to say aloud which comparison line matched the standard line in length. In each group there was only one real participant the remaining 6 were confederates. The confederates were told to give the incorrect answer on 12 out of 18 trails. Real participants conformed on 32% of the critical trials where confederates gave the wrong answers. Additionally, 75% of the sample conformed to the majority on at least one trial.

6.1.2.1.1. A03:lacks ecological validity, ethical and sampling issues.

6.1.2.2. Group Size:

6.1.2.2.1. Asch altered the number of confederates in his study to see how this effected conformity. The bigger the majority group (number of confederates), the more people conformed, but only up to a certain point. With one other person (i.e., confederate) in the group conformity was 3%, with two others it increased to 13%, and with three or more it was 32% (or 1/3). However, conformity did not increase much after the group size was about 4/5. Because conformity does not seem to increase in groups larger than four, this is considered the optimal group size.

6.1.2.3. Unanimity:

6.1.2.3.1. A person is more likely to conform when all members of the group agree and give the same answer. When one other person in the group gave a different answer from the others, and the group answer was not unanimous, conformity dropped. Asch (1951) found that even the presence of just one confederate that goes against the majority choice can reduce conformity as much as 80%.

6.1.2.4. Difficulty:

6.1.2.4.1. When the (comparison) lines (e.g., A, B, C) were made more similar in length it was harder to judge the correct answer and conformity increased. When we are uncertain, it seems we look to others for confirmation. The more difficult the task, the greater the conformity.

6.1.2.5. Privacy:

6.1.2.5.1. When participants were allowed to answer in private (so the rest of the group does not know their response) conformity decreases. This is because there are fewer group pressures and normative influence is not as powerful, as there is no fear of rejection from the group.

6.2. INTERNALISATION

6.2.1. publicly changing behavior to fit in with the group while also agreeing with them privately. e.g. converting religions

6.2.2. JENNESS: in his experiment participants were asked to estimate how many beans they thought was in a jar. Each participant had to make an individual estimate, and then do the same as a group. He found that when the task was carried out in a social group, the participants would report estimates of roughly the same value (even though they had previously reported quite different estimates as individuals). Proving that individuals' behavior and beliefs can be influenced by a group.

6.3. IDENTIFICATION

6.3.1. when someone conforms to the demands of a given social role in society. e.g. teacher

6.4. INFORMATIONAL SOCIAL INFLUENCE

6.4.1. (desire to be right) conforming because we are unsure of the situation or lack knowledge, so we look to others who we believe may have more information than us. e.g. going to a posh restaurant and looking at others on how to act

6.4.1.1. leads to internalisaton

6.5. NORMATIVE SOCIAL INFLUCENCE

6.5.1. (desire to be liked) conforming to fit in with the group because we don’t want to appear foolish or be left out. e.g. drinking alcohol because your friends do

6.5.1.1. leads to compliance (temporary)

7. Minority influence

7.1. Minority influence occurs when a small group (minority) influences the opinion of a much larger group (majority). This can happen when the minority behaves in the following ways

7.2. CONSISTENCY

7.2.1. Moscovici stated that being consistent and unchanging in a view is more likely to influence the majority than if a minority is inconsistent and chops and changes their mind

7.2.1.1. Procedure: Moscovici conducted an experiment in which female participants were shown 36 blue slides of different intensity and asked to report the colours. There were two confederates (the minority) and four participants (the majority). In the first part of the experiment the two confederates answered green for each of the 36 slides. They were totally consistent in their responses. In the second part of the experiment they answered green 24 times and blue 12 times. In this case they were inconsistent in their answers. A control group was also used consisting of participants only – no confederates. Findings: When the confederates were consistent in their answers about 8% of participants said the slides were green. When the confederates answered inconsistently about 1% of participants Said the slides were green.

7.3. COMITMENT

7.3.1. When the majority is confronted with someone with self-confidence and dedication to take a popular stand and refuses to back own, they may assume that he or she has a point

7.4. FLEXIBILITY

7.4.1. Allowing some sort of flexibility