1. Inventory
1.1. Can all Room Types easily be managed using supplement $ between Room Types or do you have any Room Types with very different demand and a >20% rate difference that you would not want to have a fixed offset from the base room type?
1.1.1. Yes, our preference is to have room types priced with a fixed $ amount on top of the base room type.
1.1.1.1. Is the hotel/owner/franchisee comfortable with upgrading reservations to fill higher valued room types or would you potentially turn the demand away before providing free upgrades?
1.1.1.1.1. Yes, all room types can be overbooked.
1.1.1.1.2. No, some room types cannot be overbooked.
1.1.2. No, we have room types that have very different demand.
1.1.2.1. If your room type have very different demand and rate difference, please assign the Room Types to the corresponding RLH standardized Room Classes and your reason for the mapping. [Text Response]
1.1.2.1.1. Is the hotel/owner/franchisee comfortable with upgrading reservations to fill higher valued room types or would you potentially turn the demand away before providing free upgrades?
2. General
2.1. Your Property Name
2.2. Your Property Code
3. Pricing
3.1. Do you try to maintain a specific price position in relation to the configured competitors? I.e. How would you like your hotel’s default pricing position to be configured?
3.1.1. I want my hotel’s price position to be above all competitors.
3.1.1.1. Does your price position change by season?
3.1.1.1.1. When reviewing your price positioning, are there hotels that you typically want to price close to?
3.1.2. I want my hotel’s price position to remain in the high end of the market.
3.1.3. I want my hotel’s price position to be placed in the middle of the market.
3.1.4. I want my hotel’s price position to be placed between the middle and low end of the market.
3.1.5. I don't price relative to my competitors.
3.1.5.1. Go to next question
3.2. When is your hotel's Sale typically in place?
3.2.1. Sales run Seasonally
3.2.1.1. If you alter the sale % by season, please detail the seasonality below.
3.2.1.1.1. Go to next question
3.2.2. Sales run Year-round
3.2.2.1. If you run perpetual/ evergreen sale, year-round, what rate code(s) will be on the reservation in your PMS for these sales?
3.2.2.1.1. Go to next question
3.2.3. Sales run on ad-hoc basis
3.2.3.1. Go to next question
3.3. Do you discount directly on Expedia/Booking.com extranets?
3.3.1. Go to next question
3.4. Please tell us, for every channel, what rate code it is derived from and the percentage discount.
3.4.1. END of questionnaire