Customer Portal-Registration for Cancelled Accounts IPB-22614

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Customer Portal-Registration for Cancelled Accounts IPB-22614 by Mind Map: Customer Portal-Registration for Cancelled Accounts IPB-22614

1. Register/login

1.1. Account cancelled-PreP for Dept

1.1.1. Customer can register

1.1.2. Activate account

1.1.3. login

1.1.4. registered active minor turned 18 then cancelled-PreP for Dept and register

1.1.5. registered cancelled-PreP for Dept minor turned 18 then re-register

1.1.6. Business Account

1.1.7. withA

1.2. Account cancelled-Pending Write off

1.2.1. Customer can register

1.2.2. Activate account

1.2.3. login

1.2.4. registered active minor turned 18 then cancelled-Pending Write off and register

1.2.5. registered cancelled-Pending Write off minor turned 18 then re-register

1.2.6. Business Account

1.2.7. with A

2. Add Account

2.1. Cancelled-Prep for Debt

2.2. Cancelled-Pending Write off

2.3. add minor turned 18 with current status Prep for Debt

2.4. add minor turned 18 with current status Pending write off

2.5. Business Account

3. Regression

3.1. Register

3.1.1. Register active account

3.1.2. closed accounts with other reasons cannot register

3.1.3. Register MINOR active account turned 18

3.2. Add Account

3.2.1. active account

3.2.2. cannot add cancelled accout

3.2.3. add active minor turned 18

4. Username/password

4.1. Recover username

4.1.1. Cancelled-Prep for Debt

4.1.2. Cancelled-Pending Write off

4.2. Recover Password

4.2.1. Cancelled-Prep for Debt

4.2.2. Cancelled-Pending Write off

4.3. Change Password

4.3.1. Cancelled-Prep for Debt

4.3.2. Cancelled-Pending Write off

5. View Account

5.1. Cancelled-Prep for Debt

5.1.1. account status is Active

5.1.1.1. single account

5.1.1.2. Multiple

5.1.2. customer can access the account

5.1.3. summary screen

5.1.3.1. Check overdue

5.1.4. Details screen

5.1.5. Transactions screen

5.1.6. if changes to debt collection -account status should be Inactive

5.2. Cancelled-Pending Write off

5.2.1. account status is Active

5.2.1.1. single account

5.2.1.2. Multiple

5.2.2. customer can access the account

5.2.3. summary screen

5.2.3.1. Check overdue

5.2.4. Details screen

5.2.5. Transactions screen

5.2.6. if changes to write off -account status should be Inactive

6. Paynow

6.1. Prep for Debt

6.2. Pending write off