Common elements (Shell)

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Common elements (Shell) by Mind Map: Common elements (Shell)

1. Search

1.1. Contacts

1.1.1. External

1.1.2. Internal

1.2. Content

1.2.1. Message

1.2.1.1. SMS

1.2.1.2. MMS

1.2.1.3. Chat

1.2.2. Meeting

1.2.2.1. Recordings

1.2.2.2. Scheduled

1.2.2.3. Past meetings

1.2.3. Call

1.2.4. Email

1.2.5. Fax

2. Reports?

2.1. Voice

2.1.1. Call reports

2.1.1.1. Self call reports

3. Dashboard

3.1. Voice

3.2. Messaging

3.3. Meeting

3.4. Training

3.5. Webinar

3.6. Call center

4. Settings

4.1. Voice

4.1.1. Devices

4.1.2. Find me follow me/Ring steps

4.1.3. Button configuration

4.1.4. Extension management

4.1.4.1. Change extension

4.1.4.2. Register on multiple extension

4.1.5. Voicemails

4.1.5.1. Files format

4.1.5.2. Custom voicemails

4.1.5.2.1. Based on presence

4.1.5.3. Box

4.1.5.3.1. Message preview

4.1.5.3.2. Escape to operator

4.1.5.3.3. Change password

4.1.5.4. Forward

4.1.6. Call flip

4.1.7. Call parking

4.1.7.1. Event permissions

4.1.7.1.1. Partial

4.1.7.1.2. Full

4.1.7.1.3. Tag

4.1.7.1.4. Self

4.2. Message

4.3. Meeting

4.4. User settings

5. Calendar?

6. Notifications

6.1. Cross-devices

6.2. In-product

6.2.1. Call

6.2.1.1. Park

6.2.1.2. Incoming call

6.2.1.2.1. Answer

6.2.1.2.2. Decline

6.2.1.2.3. Send to voicemail

6.2.1.3. Voicemail

6.2.1.3.1. Delete

6.2.1.3.2. Play

6.2.1.3.3. Call back

6.2.1.4. Customized message and options

6.2.1.5. Message template

6.2.2. Contact center

6.2.2.1. Added to queue

6.2.3. Meeting

6.2.3.1. Invitation

6.2.3.2. Recording

6.2.3.3. Schedule

6.2.4. Message

6.2.4.1. MMS

6.2.4.2. SMS

6.2.4.3. Chat

6.2.5. Webinar

6.2.5.1. Scheduled

6.2.5.2. Recording?

6.2.6. Training

6.2.6.1. ?

6.3. Emails

6.3.1. Recordings

6.3.1.1. Call

6.3.1.2. Meeting

6.3.2. Fax

6.3.3. Message

6.3.3.1. SMS

6.3.3.2. MMS

6.3.3.3. Report

6.3.4. Global reports?

6.3.5. Meeting invites ?

7. Contacts

7.1. Internal

7.1.1. Informations

7.1.1.1. Job, title

7.1.1.2. Time zone

7.1.1.3. Address

7.1.1.4. Presence

7.1.1.5. Avatar

7.1.1.6. Phone number

7.1.1.7. Extension

7.1.1.8. Meeting room

7.1.1.9. Notes

7.2. External

7.2.1. Informations

7.2.1.1. Job, title

7.2.1.2. Time zone

7.2.1.3. Address

7.2.1.4. Avatar?

7.2.1.5. Integrations

7.2.1.6. Phone number

7.2.1.6.1. Personal

7.2.1.6.2. Business

7.2.1.7. Notes

8. Activities

8.1. Message

8.1.1. Actions

8.1.1.1. Delete

8.1.1.2. Forward

8.1.2. History

8.1.2.1. SMS

8.1.2.2. MMS

8.1.2.3. Chat

8.2. Meeting

8.2.1. Invites (meet now)

8.2.2. Recordings

8.3. Call

8.3.1. Voicemail

8.3.2. History

8.3.2.1. Recording

8.3.2.2. Transcript

8.3.2.3. Export

8.3.2.4. Actions

8.3.2.4.1. Delete

8.3.2.4.2. Forward

8.4. Email

8.4.1. Fax

8.4.2. SMS/MMS

8.4.3. SMS/MMS Reports

8.4.4. EMAIL TO SMS/MMS (reply from email)

8.4.5. Call Reports

8.4.6. Voicemail/Voicemail Transcripts

8.4.7. Meeting recording/transcript

8.4.8. Welcome to Jive

8.4.9. Welcome to GoToMeeting (onboarding)

8.4.10. GDPR exports

8.4.11. Outage notifications

8.4.12. e911 alerts + emergency set numbers alerts

8.4.13. Alerts from alert center + network stats

8.4.14. number porting

8.4.15. number ordering

8.4.16. Intercom customer reach out (editable)

8.4.17. Admin user creation in PBX End user welcome email from Admin Center when created and given a license

8.5. Fax

9. Integrations

10. Presence

10.1. Custom status

10.2. Devices

10.3. Silence mode (DND)

10.4. Scheduled

10.5. Calendar