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CONSUMER PROTECTION

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vandana dalal
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CONSUMER PROTECTION by Mind Map: CONSUMER PROTECTION

1. ------------------------------------- Lesson Title:CONSUMER PROTECTION --------------------------------------

2. Concept and importance of consumer protection

3. Consumer Protection Act 1986: Meaning of consumer

4. Remedies available

5. Who can file a complaint?

6. Redressal machinery

7. Consumer awareness - Role of consumer organizations and Non-Governmental Organizations (NGOs)

8. NGO'S

9. CONSUMERS RIGHTS

10. CONSUMER RESPONSIBILITIES