CONSUMER PROTECTION
by vandana dalal
1. Concept and importance of consumer protection
2. NGO'S
3. ------------------------------------- Lesson Title:CONSUMER PROTECTION --------------------------------------
4. Consumer awareness - Role of consumer organizations and Non-Governmental Organizations (NGOs)
5. Remedies available
6. Consumer Protection Act 1986: Meaning of consumer
7. Who can file a complaint?
8. CONSUMERS RIGHTS
9. CONSUMER RESPONSIBILITIES
10. Redressal machinery