CIS ITBM PPM

ServiceNow CIS PPM ItBM

Get Started. It's Free
or sign up with your email address
CIS ITBM PPM by Mind Map: CIS ITBM PPM

1. Project

1.1. RIDAC

1.1.1. Ris

1.1.2. Issue

1.1.3. Decision

1.1.4. Action

1.1.5. Request Changes

1.2. artifacts

1.3. Risk

1.3.1. Convert TO

1.3.1.1. Change Request

1.3.1.2. Issue

1.3.1.3. Decision

1.4. Project

1.4.1. Project Task

1.4.1.1. Time Constraint

1.4.1.1.1. Start ASAP

1.4.1.1.2. Start on specific date

1.5. Project Workspace

1.5.1. Cards

1.6. Properties

1.6.1. com.snc.project.task.max_task_duration Max duration (in days) Default value: 260

1.6.2. com.snc.project.copy.additional_attributes

1.6.2.1. By default, the Copy Project and Copy partial project options only copy the short description, planned dates, and duration fields from source project to the target project.

1.6.3. com.snc.project.portfolio_workbench.confirm_to_create_project Default value: false

1.6.3.1. If set to true, this property converts all selected demands in a portfolio to projects.

1.6.4. com.snc.project.allow_start_on_relations Default value: True

1.6.4.1. The property keeps a task's Start on selection even after you put the task in a relation to another task, for example, FS relation.

1.6.5. com.snc.project.fire_brs_from_planning_console Default value: false

1.6.5.1. If set to true, the project planning console triggers business rules when the State field on the Project form is changed. If set to false, the State field is not editable.

1.6.6. com.snc.project.calculate_roi Default value: true

1.6.6.1. REMOVER

1.6.7. com.snc.project.enable_alter_of_planned_dates

1.7. Roles

1.7.1. it_project_manager

1.7.2. it_project_user

2. Team Space

3. Cost Configuration

4. PPM Analytics, Reporting and Dashboards

5. Agile

5.1. Sprint (rm_sprint)

5.1.1. Story (rm_story)

5.1.1.1. Scrum Task (rn_scrum_task)

5.2. roles

5.2.1. scrum_admin

5.2.2. scrum_master

5.2.3. scrum_product_owner

5.2.4. scrum_release_planner

5.2.5. scrum_sprint_planner

5.2.6. scrum_story_creator

5.2.7. scrum_story_editor

5.2.8. scrum_team_member

5.2.9. scrum_user

6. Portfolio

6.1. Roles

6.1.1. it_portfolio_manager

6.1.2. it_project_portfolio_user

6.2. State

6.2.1. Define

6.2.2. Analyze

6.2.3. Approve

6.2.4. Charter

7. Program

7.1. Roles

7.1.1. it_program_manager

7.2. State

7.2.1. Pending

7.2.2. Open

7.2.3. Work in Progress

7.2.4. Close Compelte

7.2.5. Close incomplete

7.2.6. Close Skipped

8. Resource Management

8.1. FTE

8.1.1. FTE: The request is in terms of an equivalent value that represents full-time work. When the request type is FTE, planned hours are calculated as: Average Daily FTE * number of working days in resource plan * the FTE value. The average daily FTE hours are specified in User and Group records. If there is no value specified at User or Group record, the average daily FTE hours is taken from the Default Average Daily FTE property. The number of working days is calculated based on the users schedule for a user resource or the default schedule for group resources. The default schedule is taken from Default Schedule Name property. For example, the average daily FTE hours is 40 hrs for a group, the resource plan dates are from Sep. 01 2015 to Sep. 10, 2015. and you specify the FTE as 0.5. Then planned hours = 40 * 8 * .5 = 160 hours. This assumes that there are 8 working days between Sep. 1 and Sep. 10. Note: Capacity is not derived from FTE, but from schedules. Both FTE and schedules must be in synchronization with each other.

8.2. Start date

8.3. Reports

8.3.1. Availability

8.3.1.1. Total time that the resources are available after both hard and soft allocations. Availability is capacity minus allocation.

8.3.2. Forecasted Utilization

8.3.2.1. Percentage of forecasted resource time utilization. It is calculated as sum of allocated and confirmed hours, divided by the total capacity.

8.3.3. Committed Utilization

8.3.3.1. Percentage of committed resource time utilization. It is calculated as allocated hours divided by the total capacity

8.3.4. Allocation

8.3.4.1. Resource capacity, allocations, availability, and utilization.

8.3.5. Allocation details

8.3.5.1. A tabular breakdown of all allocation requests (soft bookings), committed allocations (hard bookings), availability, capacity, and actual hours. If the actual hours for a resource is greater than the allocated hours, the actual hour's cell is highlighted and a message is displayed on mouse hover.

8.4. Resource Plan

8.4.1. Allocation

8.4.1.1. requested_allocation

8.4.1.1.1. requested_allocation_daily

8.4.1.1.2. Fields

8.4.2. States

8.4.2.1. Planning

8.4.2.2. Requested

8.4.2.3. Rejected

8.4.2.4. Confirmed

8.4.2.5. Allocated

8.4.2.6. Completed

8.4.2.7. Canceled

8.5. Properties

8.5.1. com.snc.resource_management.first_day_of_week Default: 1 = Monday

8.5.2. com.snc.resource_management.plan.max_duration Default: 3660

8.5.3. com.snc.resource_management.max_dur_resource_finder Default: 24

8.5.4. glide.cost_mgmt.service_allocation.method

8.5.5. com.snc.resource_management.percentage_allocation_normal = 50

8.5.5.1. Green

9. Idea

9.1. State

9.1.1. Draft

9.2. Submitted

9.3. In Backlog

9.4. Completed

9.5. need more information

9.6. Under Review

9.7. Planned

9.8. In development

9.9. Completed

9.10. Unlikely to implement

9.11. Duplicate

9.12. Already exists

10. Time Tracking

11. Demand Management

11.1. Demand workbench

11.1.1. Create

11.1.1.1. Qualified

11.1.2. Bubble

11.1.2.1. Green

11.1.2.1.1. Resource

11.1.2.2. Orange

11.1.2.2.1. Consider

11.1.2.3. Red

11.1.2.3.1. Re-evaluate

11.2. Investment Class

11.2.1. Run: Investment made to sustain the existing business.

11.2.2. Change: Investment made to implement a change in business.

11.3. categories

11.3.1. Strategy

11.3.2. Operational

11.4. Type

11.4.1. Project

11.4.2. Enhancement

11.4.3. Story

11.4.4. Epic

11.4.5. SAFe Story

11.4.6. SAFe Feature

11.4.7. SAFe Epic

11.4.8. Change

11.4.9. Defect

11.4.10. No Conversion

11.5. state

11.5.1. Draft

11.5.2. Submitted

11.5.3. Screening

11.5.4. Qualified

11.5.5. Approved

11.5.6. Completed

11.6. role

11.6.1. it_demand_user

11.6.2. it_demand_manager

12. investment-funding

12.1. Plugin

12.1.1. Investment funding for PPM [com.snc.investment_planning_pmo]

13. License

13.1. PPM Standard

13.1.1. Project Portfolio Management

13.1.1.1. Portfolio Management

13.1.1.2. Program Management

13.1.1.3. Project Management

13.1.2. Demand Managament

13.1.3. Resource Managament

13.1.4. Financial Planning

13.1.4.1. Time card

13.1.4.2. Fiscal calendar

13.1.5. Performance Analytics

13.2. PPM Professional

13.2.1. ALL Standard Package

13.2.2. Scaled Agile Framework (SAFe)

13.2.3. Investment Funding

13.2.4. Innovation Management

13.2.5. Agile Development

13.2.6. Test Management

14. Platform

14.1. Properties

14.1.1. glide.excel.convert_to_user_currency

14.2. role

14.2.1. admin

14.2.2. it_pps_admin

14.2.2.1. Contains Roles

14.2.2.1.1. it_program_manager

14.2.2.1.2. it_portfolio_manager

14.2.2.1.3. timeline_admin

14.2.2.1.4. it_rate_model_admin

14.2.2.1.5. it_project_manager

14.2.2.1.6. it_demand_manager

14.2.2.2. Use the it_pps_admin role to allow users to view or modify it project, it demand, it program, it portfolio and timeline visuation preferences/configs/settings