SAP Streamwork - Social BI Collaborative Decison Making CDM

1. CDM platforms combine

1.1. business intelligence (collaborative BI)

1.2. with social networking

1.3. and other technologies

1.4. to bring together the right people and the information and analysis tools they need for effective decision making.

2. Social Software Capabilities

2.1. Funktionen

2.1.1. resource allocation optimizations

2.1.2. vendor selection

2.1.3. planning and forecasting

2.1.4. new product planning.

2.1.5. fact-based, transparent decision making

2.2. Funktionalität

2.2.1. Visually depicting what decision, what the

2.2.2. options are, what the weighted criteria

2.2.3. what information is relevant

2.2.4. Identifying and bringing together

2.2.5. the right people, the right information and the right analysis tools.

2.2.6. Alerting decision makers to events and changing patterns that indicate the need to make a decision

2.2.7. Allowing participants to discuss an issue,

2.2.8. assess and capture assumptions, brainstorm

2.2.9. and evaluate options, and agree on a course of action

2.2.10. thus enabling a new style of consensus-driven leadership.

2.2.11. Capturing details of the collaboration and the

2.2.12. information and assumptions used to make decisions

2.2.13. Providing decision tools, engines and methodologies to optimize decisions.

2.2.14. Reducing the risk posed by personal bias,

2.2.15. group think, failure to consider contrary views

2.2.16. and blindness to the secondary effects of a decision

2.2.17. Improving the transparency of decisions by

2.2.18. capturing the details of the decision-making

2.2.19. process and recording the "who," "what,"

2.2.20. "when," "where," "why" and "how" of a

2.2.21. decision, including all inputs and assumptions.

2.2.22. Linking the decision-making process to the

2.2.23. actual outcome of the decision itself, so that it

2.2.24. can be measured and mined for decision-making

2.2.25. best practices, patterns that could

2.2.26. provide leading indicators of changes in the

2.2.27. business environment, and templates for

2.2.28. future decision making.

3. Knowledge Workers

4. Gartner-Empfehlungen

4.1. pilot projects, decision audits and simulations

4.2. Linking decisions to performance metrics

4.3. training decision makers in decision-making best practices

4.4. using CDM in trade-off and optimization decisions

5. Anbieter

5.1. Decision Lens Collaborative Decision-Making Functionality

5.2. IBM Cognos Business Intelligence V.10.1

5.3. Collaborative Decision-Making Functionality

5.4. Lyza Collaborative Decision-Making Functionality

5.5. Microsoft SharePoint 2010 Collaborative Decision-Making Functionality

5.6. Microsoft Project Server 2010 Collaborative Decision-Making Functionality

5.7. Purus' DecisionSurface Collaborative Decision-Making Functionality

5.8. SAP StreamWork Collaborative Decision-Making Functionality

5.9. Cogniti Collaborative Performance Management Functionality

5.10. Panorama Necto Collaborative Business Intelligence Functionality

6. Nutzer

6.1. HPCs High-performing companies

7. Prognosen

7.1. primary challenge to CDM adoption is cultural. CDM will tend to be adopted in more progressive companies that view and value fact-based decision making as a core competency and critical to their success.

7.2. By 2013, 15% of BI and analytic applications will combine BI, collaboration and social software in decision-making environments.

8. Gründe

8.1. No. 1 driver of BI investment

8.2. vast majority of organizations make thousands of increasingly collaborative decisions, often with poor outcomes, without insight into how decisions are made or their effectiveness. This is slowly changing, as organizations recognize the need for improved decision quality and transparency.

9. Grundannahme

9.1. Operational decisions that can be made based on well-known decision logic and business rules and are highly structured, predictable and repeatable, such as loan approvals and fraud detection, or real-time decisions about customer promotions and offers, can be automated. At Gartner, we call this increasingly deployed category of decision support

9.2. "intelligent decision automation

9.3. collaborative performance management" (PM)

10. Streamwork

10.1. SAP StreamWork integrates with SAP BusinessObjects BI OnDemand, so decision makers can upload spreadsheets, Crystal Reports and Crystal Dashboards, analyze data, and create and share visualizations

10.2. To assist with objective decision making, SAP StreamWork comes with polls, pro/con tables, ranking and mind maps, as well as weighted decision-making tools.

10.3. SAP StreamWork is optimized for an SAP application environment, as it integrates within the process and workflow of SAP applications

10.4. Currently, this integration applies to SAP CRM, SAP BusinessObjects Strategy Management and SAP Product Lifecycle Management.

10.5. Additional integrations are planned for SAP BusinessObjects Intelligence Platform, SAP Collaborative E-Care Management and SAP NetWeaver Enterprise Workspaces.