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SAP Streamwork - Social BI Collaborative Decison Making CDM by Mind Map: SAP Streamwork - Social BI
Collaborative Decison Making CDM
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SAP Streamwork - Social BI Collaborative Decison Making CDM

CDM platforms combine

business intelligence (collaborative BI)

with social networking

and other technologies

to bring together the right people and the information and analysis tools they need for effective decision making.

Social Software Capabilities

Funktionen

resource allocation optimizations

vendor selection

planning and forecasting

new product planning.

fact-based, transparent decision making

Funktionalität

Visually depicting what decision, what the

options are, what the weighted criteria

what information is relevant

Identifying and bringing together

the right people, the right information and the right analysis tools.

Alerting decision makers to events and changing patterns that indicate the need to make a decision

Allowing participants to discuss an issue,

assess and capture assumptions, brainstorm

and evaluate options, and agree on a course of action

thus enabling a new style of consensus-driven leadership.

Capturing details of the collaboration and the

information and assumptions used to make decisions

Providing decision tools, engines and methodologies to optimize decisions.

Reducing the risk posed by personal bias,

group think, failure to consider contrary views

and blindness to the secondary effects of a decision

Improving the transparency of decisions by

capturing the details of the decision-making

process and recording the "who," "what,"

"when," "where," "why" and "how" of a

decision, including all inputs and assumptions.

Linking the decision-making process to the

actual outcome of the decision itself, so that it

can be measured and mined for decision-making

best practices, patterns that could

provide leading indicators of changes in the

business environment, and templates for

future decision making.

Knowledge Workers

Gartner-Empfehlungen

pilot projects, decision audits and simulations

Linking decisions to performance metrics

training decision makers in decision-making best practices

using CDM in trade-off and optimization decisions

Anbieter

Decision Lens Collaborative Decision-Making Functionality

IBM Cognos Business Intelligence V.10.1

Collaborative Decision-Making Functionality

Lyza Collaborative Decision-Making Functionality

Microsoft SharePoint 2010 Collaborative Decision-Making Functionality

Microsoft Project Server 2010 Collaborative Decision-Making Functionality

Purus' DecisionSurface Collaborative Decision-Making Functionality

SAP StreamWork Collaborative Decision-Making Functionality

Cogniti Collaborative Performance Management Functionality

Panorama Necto Collaborative Business Intelligence Functionality

Nutzer

HPCs High-performing companies

Prognosen

primary challenge to CDM adoption is cultural. CDM will tend to be adopted in more progressive companies that view and value fact-based decision making as a core competency and critical to their success.

By 2013, 15% of BI and analytic applications will combine BI, collaboration and social software in decision-making environments.

Gründe

No. 1 driver of BI investment

vast majority of organizations make thousands of increasingly collaborative decisions, often with poor outcomes, without insight into how decisions are made or their effectiveness. This is slowly changing, as organizations recognize the need for improved decision quality and transparency.

Grundannahme

Operational decisions that can be made based on well-known decision logic and business rules and are highly structured, predictable and repeatable, such as loan approvals and fraud detection, or real-time decisions about customer promotions and offers, can be automated. At Gartner, we call this increasingly deployed category of decision support

"intelligent decision automation

collaborative performance management" (PM)

Streamwork

SAP StreamWork integrates with SAP BusinessObjects BI OnDemand, so decision makers can upload spreadsheets, Crystal Reports and Crystal Dashboards, analyze data, and create and share visualizations

To assist with objective decision making, SAP StreamWork comes with polls, pro/con tables, ranking and mind maps, as well as weighted decision-making tools.

SAP StreamWork is optimized for an SAP application environment, as it integrates within the process and workflow of SAP applications

Currently, this integration applies to SAP CRM, SAP BusinessObjects Strategy Management and SAP Product Lifecycle Management.

Additional integrations are planned for SAP BusinessObjects Intelligence Platform, SAP Collaborative E-Care Management and SAP NetWeaver Enterprise Workspaces.