1. Steps
1.1. Step 1: Successful Sales Call
1.1.1. Step 2: Game is submitted. As soon as submission happens, Onboarding reaches out by email and provides access to a discord chat, as well as a welcome video and letter.
1.1.1.1. Step 3: Onboarding works with clients in chat to follow up on integration Alternative can be email. We may want to tier customers for onboarding at some point, and I already want to see if we can set up an automated email series to remind clients about moving forward with integration and seeking support.
1.1.1.1.1. Step 4: Onboarding monitors the games daily until they are released. In this stage, the developer will also receive a video, or for larger accounts a call, discussing some basic differences in the experience between MAS and their previous solution.
1.1.1.2. DS is on hand to solve problems during integration.
1.1.2. Also in step 2, possibly a survey where devs can choose from a list of things that are WDSLL's for using MAS (Beyond more revenue)