Frankfurt Customer Focus SWAT

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Frankfurt Customer Focus SWAT by Mind Map: Frankfurt Customer Focus SWAT

1. Threats

1.1. What factors could pose threat to customer experience delivery?

1.2. New node

2. New node

3. Opportunities

3.1. What opportunities could we pursue for delivering great customer experience?

3.2. New node

4. Weaknesses

4.1. Areas we should avoid when delivering customer experience?

4.2. New node

5. Strengths

5.1. What strengths could we leverage for delivering great customer experience?

5.2. New node