Frankfurt Customer Focus SWAT

1. Strengths

1.1. What strengths could we leverage for delivering great customer experience?

1.2. New node

2. Opportunities

2.1. What opportunities could we pursue for delivering great customer experience?

2.2. New node

3. Weaknesses

3.1. Areas we should avoid when delivering customer experience?

3.2. New node

4. New node

5. Threats

5.1. What factors could pose threat to customer experience delivery?

5.2. New node