Performance Indicators

Presentado por: Yolanda Aristizabal, Andrea Silva Y Nadia Alejandra Corredor

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Performance Indicators by Mind Map: Performance Indicators

1. Key Performance Indicators (KPIs)

1.1. structures and processes of a company

1.2. important for planning and controlling through supporting information

2. types of performance measures

2.1. -Key result indicators (KRIs).

2.2. Result indicators (RIs)

2.3. Performance indicators (PIs)

2.4. KPIs

3. Characteristics of KPIs

3.1. Sparce

3.2. Drillable

3.3. simple

3.4. actionable

3.5. Owned

3.6. Reference

3.7. Correlated

3.8. Balanced

3.9. Aligned

3.10. validatec

3.11. regulated

3.12. distributed

4. that make fail to achieve their objectives:

4.1. If it includes too many KPIs

4.2. I

4.2.1. A shortage of strategic focus on selecting KPIs

4.3. Lack of understanding of the performance measures

5. for developing KPIs inside an organization:

5.1. Identify a problem

5.2. Develop a view on how you would like the results to look

5.3. Develop a process for how you want things to be done

5.4. Develop effectiveness KPIs before capacity KPIs

5.5. Develop stakeholder and financial KPIs before other KPIs

5.6. Develop product KPIs before input KPIs for each objective.

5.7. Select best-fit KPIs, share, accept and document them.

6. How has it been classified over time

6.1. (Hany Abd Elshakour M. Ali, 2012) developed a set of KPIs that can be implemented by construction executives in measuring the performance at the company level

6.2. (Khalifa, 2015) developing a group of strategic key performance indicators (KPIs) to monitor and improve the performance of a tertiary care hospital

6.3. (Peng, 2007)Proposed a Semi-automatic system in two production printing workflow scenarios

6.4. (Claudia Diamantini, 2013) propose a methodology for the design of a strategic support information system

6.5. (Keck, 2014) developed a prototype KPI recommendation application

6.6. (Stefanovic, 2014) introduces a predictive supply chain performance management model which combines process modeling

6.7. (An, 2004) present a system dynamics model (SD) based upon a scenario from supply chain management domain.