Case Management
by Nikki Jade Turner
1. Three common principles in these two definitions are as follows: * A holistic Approach when looking at the client. * Respectfully responding to the clients individual needs. * Assist clients in navigating complex supports.
2. Influences: Five factors that have influenced the development of case management from the readings of Moore el at. (2016) and Gursansky el at. (2003)
3. Three common principles within the generic definitions of CM
4. List three key aspects of Consumer Directed Care: * Choice and control * Rights * Transparency
5. List three key aspects of Person-Centred Care: * Information and Communication * Respect *Independence
6. In reading Moore (2016) it can be understood that there has been a shift in the service delivery of case management.
7. Understanding the characteristics of case management through reading Moore (2016) is necessary to understand the complex nature of case management.
8. The principles that underpin case management provide a framework for stakeholders writes, Moore (2016).
9. The aged care sector saw the movement from nursing home services to community based care through the 'Home and Care Community Program' of 1985 writes, Moore (2016) page 41.
10. Disability sector has seen the move from organisational to community based care model with a lack of governance as there is no universal fit Jessop (1998) refers to 'weaknesses and occasions of governance failure.' Delivering disability support is an ongoing challenge.
11. Models: Task - Drawing on the relevance of list three key aspects of the two individualised CM approaches within the models. Reading Moore (2016) Consumer Directed Care (CDC) within aged care and holistic approach of focusing on the invidual needs of a person with disabilities is Person-Centred Care (PCP).
12. Definitions: Task - Drawing on Marfleet et al. (2013), present two generic definitions of CM and move into listing the commonalities.
13. Provide the first definition of CM - A developing process of practices in social policy and service provision.
14. Provide the second definition of CM - A preferred service delivery approach. - A mechanism for service delivery in the human services and health sectors.
