OB Chapter 1
by Ahmed Abd El Rahieem
1. ESSENTIAL MANAGEMENT SKILLS
1.1. Technical Skills
1.2. Human Skills
1.3. Conceptual Skills
2. CONTRIBUTING DISCIPLINES
2.1. PSYCHOLOGY
2.2. Sociology
2.3. Social Psychology
2.4. Anthropology
3. DEVELOPING AN OB MODEL
3.1. Individual Level
3.2. Group Level
3.3. Organization Systems Level
4. INTERESTING OB DEPENDENT VARIABLES
4.1. Productivity
4.2. Absenteeism
4.3. Turnover
4.4. Deviant Workplace Behavior
4.5. Job Satisfaction
5. What Managers do ?
5.1. Management Functions
5.1.1. planning
5.1.2. Organizing
5.1.3. Leading
5.1.4. Controlling
5.2. Management Activities
5.2.1. Make decisions
5.2.2. Allocate resources
5.2.3. Direct activities of others to attain goals
6. MINTZBERG’S MANAGERIAL ROLES
6.1. Interpersonal
6.1.1. Figurehead
6.1.2. Leader
6.1.3. Liaison
6.2. Informational
6.2.1. Monitor
6.2.2. Disseminator
6.2.3. SpokesPerson
6.3. Decisional
6.3.1. Entrepreneur
6.3.2. Disturbance Handler
6.3.3. Resource Allocater
6.3.4. Negotiator