How we can improve our listening skills.
by Greivin Chinchilla Gutiérrez
1. Listening improves every area in your life.
2. Skills can be development by practicing.
3. Advices:
3.1. Getting confortable with pauses.
3.2. Keep the conversation going.
3.3. Conferences: trying generate interest and at least be prepared.
3.4. No taking notes: Pay attention to gestures and facial expressions.
4. Phone calls:
4.1. Voice tone, reflecting back.
4.2. If you miss something, ask to repeat it.
4.3. Little confirmations: I see, I undestood, O.K.
5. Listen more, speak less: Speaking and listening requieres focus and skills.
6. Listening is an active process
7. Asking good questions and listening closely to audiences.
8. Benefits:
8.1. Listening for information: Find details /Collaborative more effectively for projects.
8.2. Listening for understanding: Quality of our relationships masivelly.