1. Primary and Pre- Primary IT
1.1. Jervis DaBreo
1.1.1. Manage the Setting up workstations, School IT Laboratories, Classroom E- learning Infrastructure(Devices, affiliated accessories)
1.1.2. Manage the Inspection, configuration, maintenance and repair of e- learning devices
1.1.3. Install and configure appropriate softwares and ensure they function according to specifications
1.1.4. Provide relevant IT Network Support Services toSchools in your respective area(s) of oversight
1.1.5. Ensure security and privacy of networks and computer and mobile systems
1.1.6. Provide orientation and guidance to users on how to operate new software and computer and mobile equipment
1.1.7. Organize and schedule upgrades and maintenance of ICT related equipment and systems
1.1.8. Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) of Computer and e- learning systems
1.1.9. Supervise the operations of Tech support Services and repair technicians.
1.1.10. Manage the computer hardware assesment and evaluation to ensure functionality
1.1.11. Provides technical leadership, based on area(s) of oversight, for core information technology systems and services.
1.1.12. Serves as the lead IT liaison in area(s) of oversight with senior management, internal staff and management of schools to understand and interpret client needs at a varying level and to collaborate across lines in meeting those needs.
1.1.13. Collaborate with relevant officers in the Management of the Ministry’s IT Support Initiatives for Secondary Schools
1.1.14. Delivers appropriate educational and training programs to ensure high quality professional staff and end users performance in the area(s) of oversight.
1.1.15. Manage IT staff in area(s) of oversight
1.1.16. Provide Oversight for the Headquarter ICT Operations
1.1.16.1. IT Support Assistant( Pre- Primary School)
1.1.16.1.1. Support the IT Officer in the following:
1.1.16.1.2. Manage the Setting up workstations, School IT Laboratories, Classroom E- learning Infrastructure(Devices, affiliated accessories)
1.1.16.1.3. Manage the Inspection, configuration, maintenance and repair of Computer Hardware
1.1.16.1.4. Install and configure appropriate softwares and ensure they function according to specifications
1.1.16.1.5. Provide relevant IT Network Support Services to pre primary School
1.1.16.1.6. Ensure security and privacy of networks and computer and mobile systems
1.1.16.1.7. Provide orientation and guidance to end users on how to operate new software and computer and mobile equipment
1.1.16.1.8. assist in organizing and scheduling upgrades and maintenance of ICT related equipment and systems
1.1.16.1.9. Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) of Computer and e- learning systems
1.1.16.1.10. assist in computer hardware assesment and evaluation to ensure functionality
1.1.16.1.11. Collaborate with relevant officers in the Management of the Ministry’s IT Support Initiatives for Pre Primary
1.1.16.1.12. Assist in the Delivery of appropriate educational and training programs to ensure high quality professional staff and end users performance .
2. Secondary/ Headquarters IT
2.1. KAde DeCoteau
2.1.1. Manage the Setting up workstations, School IT Laboratories, Classroom E- learning Infrastructure(Devices, affiliated accessories)
2.1.2. Manage the Inspection, configuration, maintenance and repair of e- learning devices
2.1.3. Install and configure appropriate softwares and ensure they function according to specifications
2.1.4. Provide relevant IT Network Support Services toSchools in your respective area(s) of oversight
2.1.5. Ensure security and privacy of networks and computer and mobile systems
2.1.6. Provide orientation and guidance to users on how to operate new software and computer and mobile equipment
2.1.7. Organize and schedule upgrades and maintenance of ICT related equipment and systems
2.1.8. Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) of Computer and e- learning systems
2.1.9. Supervise the operations of Tech support Services and repair technicians.
2.1.10. Manage the computer hardware assesment and evaluation to ensure functionality
2.1.11. Provides technical leadership, based on area(s) of oversight, for core information technology systems and services.
2.1.12. Serves as the lead IT liaison in area(s) of oversight with senior management, internal staff and management of schools to understand and interpret client needs at a varying level and to collaborate across lines in meeting those needs.
2.1.13. Collaborate with relevant officers in the Management of the Ministry’s IT Support Initiatives for Secondary Schools
2.1.14. Delivers appropriate educational and training programs to ensure high quality professional staff and end users performance in the area(s) of oversight.
2.1.15. Manage IT staff in area(s) of oversight
2.1.16. Provide Oversight for the Headquarter ICT Operations
2.1.16.1. IT Support Assistant( Headquarters)
2.1.16.1.1. Support the IT Officer in the following:
2.1.16.1.2. Setting up ICT Hardware and IP Phones.
2.1.16.1.3. Manage the Inspection, configuration, maintenance and repair of Computer Hardware
2.1.16.1.4. Install and configure appropriate softwares and ensure they function according to specifications
2.1.16.1.5. Provide relevant IT Network Support Services to Headquarters
2.1.16.1.6. Ensure security and privacy of networks and computer and mobile systems
2.1.16.1.7. Provide orientation and guidance to end users on how to operate new software and computer and mobile equipment
2.1.16.1.8. assist in organizing and scheduling upgrades and maintenance of ICT related equipment and systems
2.1.16.1.9. Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) of Computer and e- learning systems
2.1.16.1.10. assist in computer hardware assesment and evaluation to ensure functionality
2.1.16.1.11. Collaborate with relevant officers in the Management of the Ministry’s IT Support Initiatives for Headquarters
2.1.16.1.12. Assist in the Delivery of appropriate educational and training programs to ensure high quality professional staff and end users performance .
3. IT Administration
3.1. Kwame Hypolite
3.1.1. Data and Asset Management
3.1.1.1. Lindyann Francis
3.1.1.1.1. Take a detailed inventory of MOE Software and Hardware assets
3.1.1.1.2. Manage and maintain a management Information system and recird of information for MOE ICT Assets
3.1.1.1.3. Collaborate with Strategic Alignment Officer to MOE ICT related Procurement management System.
3.1.1.1.4. Work with Strategic Alignment Officer to distribute and re-distribute MOE-ICT Assets
3.1.1.1.5. Ensure compliance with vendor Contract
3.1.1.1.6. Collaborate with MOE internal Auditor to conduct quarterly audits of MOE ICT Asset records.
3.1.2. Procurement
3.1.2.1. Assist the Permanent Secretary in Coordinating the procurement of IT goods and services (hardware, software and services), to ensure effective deployment of solutions aligned with user needs.
3.1.3. IT Public Relations
3.1.3.1. Collaborate with PR Officer in the development and implementation of the MOE ICT PR Plan
3.1.4. IT Governance
3.1.4.1. Assist the Permanent Secretary to , Directs, coordinate, and evaluate the implementation of the Ministry’s IT operations.
3.1.4.2. Collaborate with the key players on behalf of the Permanent Secretary to design, implement and evaluate the Ministry’s ICT projects and programmes
3.1.4.3. Assist the Permanent Secretary in development, implementation, and maintenance of IT policies, objectives, short- and long-range IT plans.
3.1.4.4. Implements tracking and evaluation programs to assist in accomplishment of established goals.
3.1.4.5. Participates in the documentation and implementation of policies and standard operating procedures consistent with those of the Ministry and Government ICT Agenda to ensure effective operation of an organization.
3.1.4.6. Develop and Implement MOE ICT Integration Strategy and Implementation plan
3.1.5. Logistics
3.1.5.1. Supervise the distribution and re-distridution of ICT assets
4. Learning Management
4.1. Fanon Campbell
4.1.1. Content Development
4.1.1.1. Oversight of the E- learning content development, revision and implemetation processes for the Learning Management System and affiliated e-books
4.1.2. EMIS
4.1.3. ICT Training
4.1.3.1. Manage the ICT Training Regime for end Users and Staff
4.1.3.2. District IT Support
4.1.3.2.1. Contribute to the development of the National e- learning Training Agenda
4.1.3.2.2. Develop professional development programs for the e-Learning effort in their respective districts based on the National e- learning Training Agenda and the needs assessment findings in collaboration with the members of the District Management Team.
4.1.3.2.3. Work with internal stakeholders and technical experts to review training plans and give proper feedback on the same
4.1.3.2.4. Recommend appropriate training methodologies or activities for target groups based on research and the findings of participatory engagements with end users
4.1.3.2.5. Implement authorized professional development programs to improve the competence and overall experience of the end user.
4.1.3.2.6. Collaborate with senior school e-learning champions to organize and coordinate their training sessions
4.1.3.2.7. Provide Technical Support to the Senior eLearning Champions in the delivery of their training where needed.
4.1.3.2.8. Monitor and evaluate the implementation of school level e- learning professional development programs aimed at improving the end user's competence and overall experience.
4.1.3.2.9. Provide required implementation progress reports for the professional development programs to the District Management Team
4.1.3.2.10. Maintain an updated Management information system for training needs, interventions and critical biographical information on training beneficiaries
4.1.3.2.11. Manage and maintain training platforms and equipment where necessary
4.1.4. Microsoft 365 Support
4.1.4.1. Provide Technical Support to the IT officers for the implementation of Microsoft 365 at their respective areas of oversight