Event Technology & The Event Experience
by Fatimah AlMansour
1. Dislike attending events that are poorly organised, and ruin the event experience
2. Like attending events that are engaging and interactive
3. Want to attend events that are worth their time, and creates lasting memories and impacts that they can share
4. Aesthetically pleasing events with great 'vibe' and ambience through music, set-up etc
5. Event attendees constantly frustrated by old-fashioned and inefficient event check in systems
6. Event Attendees
7. Like attending cool events where they can take good photos
8. Frustrated by limited parking at events
9. Need to create accessibility options for attendees with varying levels of mobility
10. Continuously have to manage overcrowding in some areas of the event ie. check in desk
11. Desire to showcase event in a positive light to encourage re-visit
12. Venue Managers
13. Enjoy gaining feedback from event attendees- regardless of the type of feedback as both are valuable
14. Ensuring event staff are delivering high standard of service
15. Dislike when events do not run to specified time as disrupts other events schedules on the same day
16. Managing Event Attendee Expectations
17. Frustrated by inefficient and unreliable technology at events - ie. Check in, Event Presentations etc.
18. Dislike when all event attendees are crowding around same section and are not engaged
19. Want to identify a better way of managing difficult event attendees
20. Like when event attendees leave good reviews on past events
21. Need to manage event to event running order and on time
22. Like to see event attendees having fun
23. Event Managers
23.1. Want to gain information about the event attendees during the event for future events
23.2. Engaging event entertainment
24. Want to host an event that is unique to others and fulfils the event purpose
25. Organisation/Individual Hosting Event
26. Create an event experience that is enjoyable to staff,friends and family