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Chapter 1: The Management Process Today by Mind Map: Chapter 1: The Management
Process Today
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Chapter 1: The Management Process Today

Competitive Advantage

Efficiency

Quality

Total Quality Management (TQM)

Innovation

Responsiveness to customers

Managerial Tasks

Planning

Identify and set appropriate goals

Develop Strategies, low-cost strategy, differentiation strategy

Organizing

Structuring working relationships so that they function efficiently

Organizational Structure

Leading

Show a clear vision of the company's purpose and structuring employees so that they understand the purpose of their work

Vision

Controlling

Evaluate how well an organization is achieving its goals and making refinements if necessary

Managerial Levels

First-line Managers

supervise non-managerial employees

Middle Managers

find best ways to use resources

supervise First-line Managers

Top Managers

cross-department responsibility

establish organizational goals

supervise Middle Managers

CEO (Chief Executive Officer)

Most important manager

Managerial Skills

Conceptual

Analyze a situation

Distinguish between cause and effect

Human

Be a good leader

Understand people's problems

Alter people's opinions

Technical

Job-specific skills

Miscellaneous

Core Competency

department skills that outperform those of the competitors

Organizational Performance

How effectively and efficiently is the manager using the given resources to achieve organizational goals?

Efficiency

Effectiveness

Organizations

A collection of people who work together to achieve a goal

Global Organizations

Organizations that operate in more than one country

Turnaround Management

Ability to completely revamp a company to make it profitable again

Recent Changes in Management Practices

Restructuring

Downsizing a company to make it more profitable

Outsourcing

Empowerment

Expansion of employee's knowledge, tasks and decision-making skills

Self-Managed Team

Group of employees who assume responsibility for their own actions