SELLING ONLINE

1. VOCABULARY

1.1. Credit card, cooling off, money back, method of, interest-free, out of, after-sales.

1.2. Guarantee, stock, period, credit, details, service, payment.

1.3. Channel, enquire, identical, integrated, online, order, run, store, telephone, website.

2. BAD IDEAS DON'T GET BETTER ONLINE.

3. USEFUL LANGUAGE

3.1. STATING AIM

3.1.1. We'd like to have it in a month's time.

3.2. MAKING CONCESSIONS

3.2.1. If I have to finish in one month, I'll need to have an extra desinger.

3.3. REJECTING SUGGESTIONS

3.3.1. We'd prefer to pay you a fixed amount.

3.4. BARGAINING

3.4.1. How about paying me half when I start the work?

3.5. FOCUSING THE DISCUSSION

3.5.1. Let's talk about the time for setting up the website.