How to Win Friends, Influence People, Be a Great Leader, Kill in Business

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How to Win Friends, Influence People, Be a Great Leader, Kill in Business by Mind Map: How to Win Friends, Influence People, Be a Great Leader, Kill in Business

1. Really Listen

1.1. Try honestly to see things from the other person's point of view

1.1.1. Be sympathetic with the other person's ideas and desires

1.2. Ask the RIGHT questions

2. Make it Personal

2.1. Become genuinely interested in other people

2.1.1. Be a Good Listener

2.1.1.1. Encourage others to talk about themselves

2.1.2. Talk in terms of the other person's interests

2.1.2.1. Arouse in the other person an eager want

2.1.2.1.1. huh?

2.2. Give honest and sincere appreciation

2.2.1. Make the other person feel important and do it sincerely

2.3. Always use their first name

2.3.1. People LOVE their name

3. Be UPBEAT

3.1. Try to make the best out of ever moment

3.1.1. Live life to the fullest

3.2. Don't criticize, condemn, or complain

3.2.1. If you do, they better have initiated the complaintfest/rant

3.3. Begin in a friendly way

3.3.1. Smile

4. Win them to your thinking

4.1. Avoid Arguments At ALL Costs

4.1.1. Show respect for their opinions, NEVER say "You're Wrong"

4.1.1.1. Penalize yourself

4.1.1.1.1. Let others take $5 dollars from you if they can show you've been allowing/enciting an argument

4.1.1.1.2. Acknowledge when you've haven't followed this advice on your own

4.2. Collaborate

4.2.1. If you're wrong, admit it quickly and emphatically/sincerely

4.2.2. Let them feel the idea is theirs

4.2.2.1. Give credit away laviously

4.3. Be sympathetic with the other persons ideas and desires

4.3.1. Get them to say "yes, yes"

4.3.1.1. Find where you can both agree

4.3.1.2. In difficult situations, always try to begin this way. Plan it.

4.3.1.2.1. Always plan for the sale.

4.4. Appeal to nobler motives

4.5. Dramatize your ideas

4.6. Throw down a challenge

5. Be a LEADER

5.1. Begin with praise and honest appreciation

5.1.1. Praise the slightest improvement and praise every improvement

5.1.2. Give the other person a fine reputation to live up to

5.1.2.1. Be hearty in your approval and lavish in your praise

5.1.2.1.1. Do this in public, especially in front of important people

5.1.2.2. Make the other person happy about doing the things you suggest

5.1.2.2.1. 1. Know exactly what you want from them

5.1.2.2.2. 2. Be empathetic and see what the other person really wants

5.1.2.2.3. 3. Consider the benefits they will receive in return

5.1.2.2.4. 4. Match those benefits to the other person's wants

5.1.2.2.5. 5. Present it sincerely and appreciatively. Make them feel important.

5.1.3. Be specific to make it sincere

5.2. Talk about your mistakes first

5.2.1. Call attention to people's mistakes indirectly

5.2.2. Let the other person save face

5.2.2.1. Make a fault seem easy to correct. Use encouragement

5.3. Ask questions instead of giving direct orders??

5.3.1. Are you willing to do X, rather than Please do X