customer service

1. Courtesy

1.1. PROBLEM:

1.2. success won't easily to come to you as a worker.

1.3. courtesy is the key to success.

1.4. Your thoughtfulness of others will go a long way in allowing clients to feel comfortable and relaxed with you.

1.5. politeness

2. Positive Attitude

2.1. A positive attitude can have an uplifting effect on people with whom you come in contact.

2.2. present a heart-warming environment for your clients.

2.3. customers will want to ask for you when they come by

2.4. with positive attitudde, you learn to say proper thing to a client without giving offense.

2.5. PROBLEM:

2.6. Negative attitude can push away your clients which can lead to the downgrade of your business.

3. Sanitation

3.1. keep your salon nice and clean looking

3.2. customers would want to come more often

3.3. helps keep a safety workplace for everyone

3.4. protect your clients' health and safety

3.5. PROBLEM:

3.6. No body wants an unhalthy and harmful enivronment.

4. Communication

4.1. you know what your customer wants

4.2. get to know your customers better

4.3. talk to your customers to connect with them

4.4. exchanging ideas

4.5. PROBLEM:

4.6. you could misinterpret your customer and they won't be happy with their results

5. Action Points:

5.1. Communication- talk to your customers to get things done

5.2. Courtesy- putting your clients needs before yours will make your customers happy and they will feel respected

5.3. Positive Attitude- your customers will not want to see a negative attitude and they will not want to work with you

5.4. Sanitation- keep your salon or work area clean, to obtain customers and for you and your customers' safety.