Customer Service By Vanessa Murphy and Keziah Benko

1. Provide entertainment

1.1. Positive: Your clients stay occupied while they wait

1.2. Negative: If you don't offer anything your clients will be bored and unhappy

2. Be open to different ideas

2.1. Positive: Your clients would be free to tell you what they want. If your a good listener your clients won't be afraid to tell you their ideas

2.2. Negative: If you aren't open to new ideas it comes off as rude and your clients will not want you to do their hair.

3. Provide entertainment

4. Be polite

4.1. Positive: When you use manners it shows you're respectful

4.2. Negative: If you aren't polite your clients won't want to come to you

5. Offer help

5.1. Positive: clients are more comfortable talking to you when they need help or have to ask you a question

5.2. Negative: If you don't offer help then your clients will be lost and will not want to come back

6. Offer Help