SAP Training Mind Map

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SAP Training Mind Map by Mind Map: SAP Training Mind Map

1. Culture

1.1. Check yourself

1.2. Implicit Biases: Iceberg

2. Sap Process

2.1. Circular process

2.2. Act 211 Chapter 12

2.2.1. PDE, DDAP, DHS gives funding

2.3. Group project roles: working together can help alleviate issues

2.3.1. Have a diverse team

2.4. Lighthouse

3. Equity

3.1. creating opportunities for all students to benefit

3.2. Every student has access to the educational resources and rigor they need At the right moment in their education Across race, gender, ethnicity, language, disability, sexual orientation, family background and/or family income.

4. Student/Parent relations

4.1. seeing through student eyes

4.2. Empathy

4.3. without parent input, the process ends

5. Ethical

6. Definition:

6.1. The Commonwealth's student assistance program is designed to assist school personnel to identify issues, including alcohol, drugs and others, which pose a barrier to a student's learning and school success. Student assistance is not a treatment program; rather, it is a systematic process using effective and accountable professional techniques to mobilize school resources to remove the barriers to learning, and, where the problem is beyond the scope of the school, to assist the parent and the student with information so they may access services within the community. The student assistance team members do not diagnose, treat or refer for treatment; but they may refer for an assessment for treatment.”

7. Legal

7.1. Protecting your assets

7.1.1. Civil Immunity

7.1.1.1. Protection under scope of official duty

7.1.2. Municipal Tort Liability

7.1.2.1. Financial protection of referrer

7.2. Sap Mandates

7.2.1. 211

7.2.1.1. Access

7.2.2. 55

7.2.2.1. training

7.2.3. Chapter 12

7.2.3.1. must have sap

7.3. Federal Laws

7.3.1. FERPA

7.3.1.1. Records request

7.3.2. PPRA

7.3.2.1. Privacy

7.3.3. IDEIA

7.3.3.1. FAPE for students with disabilities

7.4. Mental Health

7.4.1. 147

7.4.1.1. 14 is consent

7.4.2. 201

7.4.2.1. voluntary

7.4.3. 302

7.4.3.1. involuntary

7.4.4. 77

7.4.4.1. 302 disclosure

7.5. Drug and alcohol

7.5.1. 42 cfr

7.5.1.1. Non-disclosure

7.5.2. 63

7.5.2.1. Confidentiality

7.5.3. 53

7.5.3.1. involuntary commitment for addicted minor

7.6. Tobacco Use and Suicide

7.6.1. 145

7.6.1.1. Tobacco use

7.6.2. 71

7.6.2.1. suicide prevention awareness - training every 5 years

8. Responsibilities

8.1. - Triage referrals, • Communicate and engage with parents, students & colleagues; • Practice cultural humility & sensitivity • Respect confidentiality guidelines • Support all school policies • Handle the student's case (case management) • Identify potential referrals • Contact parents and explain SAP; ask for written consent • Talk with students about their view • Follow Up with students

8.2. Coordinator, Liaison, Team Members

9. Four phases

9.1. Referral

9.1.1. written, response to crisis, previous interventions

9.2. Team Planning

9.2.1. Effective meeting, parent conference and consent, student conference, action planning

9.3. Interventions and recommendations

9.3.1. In-school, out of school

9.4. Follow-up and support

9.4.1. Participation and communication

10. Drug and addiction

10.1. Definition

10.1.1. Dependency, thinking that you need something, changing of reward system, a need that must be met. Compulsive behavior continued even with negative consequences and results in brain changes

10.1.2. Chemical reward for doing something

10.1.3. Enabling, in terms of substance abuse, is negative. Unwittingly encouraging irresponsible or self-destructive behavior.

10.1.3.1. Personal Denial

10.1.3.2. Familial Denial

10.1.3.3. Professional Denial

10.2. COBS

10.3. Continuum of Care

10.3.1. Early Intervention

10.3.2. Outpatient

10.3.3. Intensive Outpatient

10.3.4. Residential

10.3.5. Inpatient

10.4. Behavioral Addictions

10.4.1. Gaming

10.4.2. Gambling

10.4.3. Sex

10.4.4. Eating

10.4.5. Internet/Porn

11. Confidentiality

11.1. Records and right to know

11.1.1. Those that carry the details pay the toll for the rest of us.

11.2. Documentation vs. verbal communication

11.3. Parameters surrounding harm/abuse (mandated reporters)

11.4. The more personal it gets, the less the teachers need to know

12. Caregiver Engagement

12.1. As People

12.1.1. PACE

12.1.1.1. Partnership: Collaboration

12.1.1.2. Acceptance: Respect

12.1.1.3. Compassion: Best interest

12.1.1.4. Evocation: Parent input

12.1.2. Who is the family?

12.1.2.1. Roles, situation, biology, educational decision making rights

12.1.3. Stages of Change

12.1.3.1. Pre-Contemplation

12.1.3.1.1. Parents can be here

12.1.3.2. Contemplation

12.1.3.3. Preparation

12.1.3.4. Action

12.1.3.4.1. Teams can start here

12.1.3.5. Maintenance

12.2. As Team Member

12.2.1. RULE: Roll, Understand, Listen, Empower

12.2.2. Motivational Interview

12.2.3. Communication and effective meetings

12.2.3.1. Open Questions

12.2.3.2. Affirmations

12.2.3.3. Reflections

12.2.3.4. Summaries

13. Processing Information

13.1. 7 pieces under no stress

13.2. 3 pieces when you are stressed

13.3. Processing slips 4 grade levels when stressed

13.4. Highly stressed parents operate at a middle school (6-8) grade level

14. This distance needs to be addressed

15. Grief

15.1. Types

15.1.1. Normal

15.1.2. Anticipatory

15.1.3. Complicated

15.1.4. Cumulative

15.1.5. Disenfranchised

15.2. Manifestations

15.2.1. Emotional

15.2.2. Physical

15.2.3. Intellectual

15.2.4. Behavioral

15.2.5. Spiritual

15.3. How to help

15.3.1. Convey Empathy

15.3.2. Address academic and other stressors

15.3.3. Be present, foster connection

15.3.4. Holding space

15.3.4.1. Brene Brown

15.3.4.2. Judgement to Unconditional support

15.3.4.3. Getting back to normal to Empowerment

15.3.4.4. From fixing to asking

15.3.5. Make Referrals

15.4. Self-Care

15.4.1. Universal

15.4.1.1. Water

15.4.1.2. Alcohol = Depressant (Stay away

15.4.1.3. Rest

15.4.1.4. Support/community

15.4.1.5. Routine

15.4.2. Compassion Fatigue

15.4.2.1. Can't stop the shaking, but you can control the response

15.4.2.2. Your oxygen mask first

16. Observing and Documenting Behavior

16.1. COBS

16.1.1. Sleep

16.1.1.1. Essential to functioning

16.1.2. Appetite

16.1.2.1. Changes, weight gain/loss

16.1.3. Activity and interests

16.1.3.1. Sudden shifts

16.1.4. Academics

16.1.4.1. Poor/failing grades, missing class, late

16.1.5. Energy level

16.1.5.1. Too much or too little is problematic

16.1.6. Mood and Affect

16.1.6.1. Outbursts, too much or too little, hair trigger

16.1.7. Social activity

16.1.7.1. Isolation, negativity

16.1.8. Cognition

16.1.8.1. Low confidence, talks of hurting self or others

16.1.9. Physical

16.1.9.1. somatic complaints, low self-esteem, poor hygiene

16.2. Documentation

16.2.1. Frequency

16.2.1.1. How many times did it occur?

16.2.2. Duration

16.2.2.1. For how long did it happen?

16.2.3. Intensity

16.2.3.1. How intense was the behavior?

16.3. Behaviors meaning

16.3.1. FBA

16.3.2. Challenging behavior communicates a need

16.3.3. A by-product, symptom of something else

16.3.4. Regulating Upstairs/Downstairs brain

16.3.5. Fight, Flight, Freeze, Fawn

17. Childhood and Adolescent Development

17.1. Physical

17.1.1. -Body growth -Height and weight changes -Muscle and nerve development -Sexual maturity – puberty -Changes in appearance -Brain growth

17.1.2. Challenges

17.1.2.1. -Developing motor skills -Developing positive self-esteem & body image -Puberty

17.2. Cognitive

17.2.1. -Ability to think concrete, abstractly, and logically -Use of reasoning and logic to solve problems -Less impulsive acts, more forethought -Making good judgements, understanding cause & effect -Dealing with situations, being able to plan ahead, and forecast a future

17.2.2. Challenges

17.2.2.1. -Integrating & sharing thoughts with others -Developing a healthy inner-voice -Feeling confident and competent in academics

17.3. Emotional

17.3.1. -Identify feelings in self and others -Express and communicate feelings -Managing complex emotions -Display empathy, care for others

17.3.2. Challenges

17.3.2.1. -Learning to manage complex emotions -Learning to express emotions appropriately -Identifying emotions of others and engaging appropriately

17.4. Social

17.4.1. -Understanding social hierarchy, i.e. adults in charge -Interactions and relationships with others -Friendships, quantity and quality and who we choose to be around

17.4.2. Challenges

17.4.2.1. -Being able to relate to others -Feeling accepted or that you belong -Developing and maintaining friendships

18. Trauma Definition

18.1. Everyone experiences trauma differently

19. Bessel can der Kohl

19.1. The Body Keeps the Score

19.2. Author and trauma writer

20. Nadine Burke Harris

21. Universal Strategies that BUILD Hope

21.1. 1. Treat all of your students as gifted 2. Use daily affirmations – both verbally and posted on walls 3. Tell students specifically what you see in them that can help them succeed 4. Hold a vision for them that they cannot see for themselves 5. Ask to hear students hopes and offer reinforcement of those hopes 6. Avoid complaining about students deficits. If they don’t have it, teach it 7. Tell true stories of hope about people to whom they can relate to 8. Help students mobilize their dreams 9. You aren’t in this alone…footprints

22. Developmental Age is not always chronological age

23. No use

23.1. a conscious choice

23.1.1. Delay, Delay, Delay

24. Use

24.1. Low tolerance

24.1.1. Trust that it makes us feel better

25. Misuse

25.1. Physical, social, academic, consequences

25.1.1. Lies, planning, rituals

26. Addiction

26.1. Major changes

26.1.1. cravings

26.1.1.1. no control

27. Suicide

27.1. Statistics

27.1.1. 2nd and 3rd leading cause of death for student ages

27.1.2. 4x higher for males

27.1.3. American Indian highest

27.1.4. suicide rates are increasing

27.1.5. Black youth suicide rates are increasing at a concerning rate

27.1.6. LGBTQ youth have high rates of suicidal ideation

27.2. Risk Factors (Measurable & objective Do not change You live with these daily Can have more than one A risk factor does not necessarily mean you are currently symptomatic)

27.2.1. History of Mental Illness -Includes Trauma, Depression, Anxiety, ADHD, Bipolar, Psychosis Family History of Suicide -Exposure to suicide places a person at risk; often not discussed or known Past Attempts -Includes verbalizations, past hospitalizations, and past ideation

27.2.2. Substance Abuse (including alcohol) -Could be using to mask an underlying disorder; removes inhibition & increases impulsivity Stressors -Family, relationships, academics, bullying, athletics, detentions & suspensions Firearms -Access to firearms increases risk

27.3. Warning Signs (Happening right now Can be subjective Cause for immediate concern Can be cues to something larger about to happen TRUST YOUR INSTINCTS!)

27.3.1. Talking about suicide -Joking or making off hand remarks -Could be written comments (art work, creative writings) Preoccupation with death -People that have passed away -Book, music, or movies Feeling trapped -Expressing hopelessness, giving up, apathy, pessimistic

27.3.2. Changes in behavior and/or mood -Out of character behavior -Suddenly happier OR more irritable/angry -More calm OR uncaring -Giving away valued possessions Risky behaviors -More than what is typical -Driving faster, dangerous stunts, increased sexual activity, drug use

27.3.3. 4 out of 5 teens who attempt suicide have shown warning signs

27.4. Addressing Suicide

27.4.1. Do's

27.4.1.1. Remain calm and ask: “Are you OK?” -“I’m concerned about you – what’s going on?” Listen and express empathy Reflect and validate their feelings Assure them there is help Take action!

27.4.2. Don'ts

27.4.2.1. Don’t attempt to problem solve Don’t minimize – “I had that same problem and you’ll be just fine.” Don’t promise confidentiality – “Don’t worry, I won’t tell anyone.” Don’t leave them alone

27.5. Contagion

27.5.1. When a single suicide leads to another – a ‘copycat’ effect The effect is real and has been documented for hundreds of years Can be a suicide of a celebrity, in the community, school, or family Responsible media coverage and proper postvention has been shown to decrease this effect

27.5.2. Suicide should never be presented as an option. That’s a formula for potential contagion.” -Christine Moutier Chief Medical Officer – American Foundation for Suicide

27.6. Postvention

27.6.1. Postvention is not simply the act of responding to the crisis, but how you respond after the crisis Minimizes the effect of an incident (contagion) Return students to baseline as quickly as possible Connects those who need it to help and resources HABITS CAN HELP US!

28. What to do

28.1. Learn and Teach the Science

28.2. Mitigate risk

28.3. Learn and Connect

28.4. Training the brain takes time

29. Listening

29.1. Come from a place of love

29.2. balance consequences and positive encouragement

29.3. look for the teachable moments

30. What drugs are students using?

30.1. Trends

30.1.1. Poly drug use

30.1.2. Stronger drugs

30.1.3. Synthetic drugs

30.1.4. New delivery devices

30.1.5. Accurate scientific information is difficult to find

30.2. Drugs

30.2.1. Alcohol

30.2.1.1. Harder to determine what is alcohol

30.2.1.2. Is a depressant

30.2.2. Opiates/depressants

30.2.2.1. Need to have education every year

30.2.2.2. One pill can kill

30.2.3. vape

30.2.3.1. Easy to hide

30.2.3.2. difficult to tell what is in it

30.2.3.3. nicotine, adderall, THC

30.2.4. Stimulants

30.2.5. Hallucinogens

30.2.6. Marijuana

30.3. COB

30.3.1. Aggression, sudden changes in behavior, difficulty with authority figures

30.4. Master Settlement Agreement

30.4.1. agreement made between Pennsylvania and 45 other states across the country and the tobacco industry. The money earned from this agreement is meant for cessation and prevention programs like TRU. Less than 5% goes toward prevention

30.5. Cessation options

30.5.1. Cessation Stats: • Self-quit = 3-5% maintain a 30-day and at 7 months • Quitline = 42% maintain a 30-day and at 7 months • In-person cessation counseling = 36% to 42% maintain a 30- day and at 7 months

30.5.2. Voluntary Cessation

30.5.2.1. NOT

30.5.3. Alternatives to Suspension

30.5.3.1. My Life My Quit

30.5.3.1.1. The My Life, My Quit specially trained coaches listen and understand teens, provide personalized support, and build relationships that promote quitting tobacco. Coaches emphasize that the decision to stop is personal, and provide information to help cope with stress, navigate social situations, and support developing a tobacco-free identity.

30.5.3.2. In Depth

30.5.3.2.1. American Lung Association, Trained adults deliver, Understanding and Identifying cravings and urges, how do we avoid using

30.5.3.3. CATCH my breath

31. Behavioral Health Concerns

31.1. Common Concerns

31.1.1. Is the child able to do what they need to do?

31.1.2. Types

31.1.2.1. ADHD

31.1.2.1.1. ▪Hyperactivity ▪Fidgety ▪Moving around a lot ▪Talking/blurting out ▪Impulsivity ▪Acting without thinking or processing consequences ▪Jumping to conclusions ▪Problems managing emotions ▪Inattention ▪Poor retention ▪Appears to be “daydreaming” ▪Blank expression

31.1.2.1.2. ▪Utilize classroom rules and structure to maximize student success ▪Praise for appropriate behaviors ▪Offer choices ▪Chunk assignments ▪Place desk near you ▪Behavior plans & reward systems ▪Establish goals

31.1.2.2. Depression

31.1.2.2.1. Disturbance in mood (irritable, angry, crying) ▪ Changes in sleep & appetite ▪ Loss of interest ▪ Low energy ▪ Low self-esteem ▪ Isolating ▪ Self-injury or suicidal or homicidal ideation

31.1.2.2.2. ▪Identify someone in the school who is a good support person ▪Integrate movement into the day ▪Integrate relaxation activities into the day (mindfulness, yoga, mediation, etc.) ▪Be flexible with work completion and deadlines ▪Model how to re-frame mistakes ▪Frequent breaks ▪Extended time

31.1.2.3. Anxiety

31.1.2.3.1. ▪Fixation on the future – trying to predict what will happen ▪Poor concentration ▪Difficulty sitting still ▪Overly talkative ▪Changes in seep an appetite ▪Frequent sweating ▪Somatic complaints – stomach aches & headaches ▪Racing heart ▪Frequent urination ▪Withdrawing or shutting down

31.1.2.3.2. ▪Break down assignments ▪Integrate movement into the day ▪Integrate relaxation activities into the day (mindfulness, yoga, mediation, etc.) ▪Frequent breaks ▪Help student start assignments ▪Give student helping tasks ▪Chunk assignments ▪Make checklists

31.1.2.4. Self-Harm

31.1.2.4.1. ▪Frequent/constant intentional cuts, burns, bites, and/or scratches on skin ▪Coveting razor blades, pens/pencils, or other sharp objects ▪Making excuses for unusual marks and cuts ▪Always wearing clothes to cover cuts or wounds, even in warm weather ▪Proudly displaying cuts, wounds, or characters on skin ▪Daily writing on arms ▪Multiple/long trips to the bathroom

31.1.2.4.2. ▪Distraction/keep busy ▪Identify positive support person in the school ▪Teach healthy coping skills ▪Peer support groups (but be careful – contagion can be present with SI just as with suicide) ▪Identify positive skills of the student and give opportunities to accentuate them

31.1.2.5. ODD

31.1.2.5.1. ▪Frequent and persistent patterns of anger & irritability ▪Arguing ▪Defiance to authority figures ▪Deliberately refusing to follow directions ▪Blames others for mistakes ▪Deliberately looks to hurt or bother others

31.1.2.5.2. ▪Establish good relationship & rapport ▪Don’t argue or engage in conflict – avoid power struggles ▪Behavioral plans ▪Accent strengths of the student ▪Give helping tasks or errands ▪Acknowledge/reward positive behavior ▪Give choices ▪Use calm/neutral tone

31.2. In the School

31.3. Strategies

31.4. What does the Mental Health System look like

31.4.1. Least Restrictive

31.4.1.1. Outpatient

31.4.1.1.1. • Meet at a clinic, or inside the school • Often once or twice a week • Individual or family therapy

31.4.2. Restrictive

31.4.2.1. Partial Hospitalization Program

31.4.2.1.1. Day program; School + group treatment; Short-term (about 2 weeks); Transition back to school

31.4.2.2. Family Based Therapy

31.4.2.2.1. In-home individual & family therapy; Last 9 months – intensive; Provide case management & crisis services

31.4.2.3. Behavior Specialist/Therapeutic Staff Support

31.4.2.3.1. Provide support & teaches skills; On-site – in home or school; For younger or children with special needs

31.4.2.4. Case Manager/Resource Coordinator

31.4.2.4.1. In-home manager to link family/child to resources; Required to see client at least once/month; Does not deliver treatment

31.4.3. Most Restrictive

31.4.3.1. Inpatient Hospitalization

31.4.3.1.1. Acute care; Short term (about 2 weeks); Voluntary/involuntary

31.4.3.2. Residential Treatment Facility

31.4.3.2.1. Long term treatment (6 months to a year); All other treatments failed; Group treatment

31.4.3.3. Inpatient Drug & Alcohol

31.4.3.3.1. Treatment specifically for D&A; Involuntary – Act 53 (decided by a judge); Ages 13-18

32. https://www.pbisworld.com/

33. Trauma

33.1. Basic

33.1.1. The 3 Es

33.1.1.1. Event

33.1.1.1.1. Single

33.1.1.1.2. Series

33.1.1.1.3. Circumstances

33.1.1.2. Experience

33.1.1.2.1. Physical

33.1.1.2.2. Social

33.1.1.2.3. Emotional

33.1.1.2.4. Loss of control

33.1.1.3. Effects

33.1.1.3.1. Lasting

33.1.1.3.2. Adverse

33.1.2. Types

33.1.2.1. Acute

33.1.2.1.1. one and done

33.1.2.2. Chronic

33.1.2.2.1. continued, repetitive

33.1.2.3. Complex

33.1.2.3.1. Abuses and neglect (committed by those who are supposed to take care of us)

33.1.2.3.2. Historical/systemic

33.1.2.4. H

33.1.3. Prevalence

33.1.3.1. Groups at increased risk of exposure to trauma: • Youth of COLOR ages 12 to 19 • AFRICAN AMERICAN youth living in urban, low-income communities • AMERICAN INDIAN Alaska Native (AI/AN) children and youth • Children and youth with DISABILITIES • Youth who are HOMELESS and living in POVERTY • LGBTQ youth

33.1.4. Teaching Styles

33.1.4.1. Trauma informed

33.1.4.1.1. can be implemented in any type of service setting or organization RECOGNIZE EDUCATE, RESPECT

33.1.4.2. Trauma specific

33.1.4.2.1. are designed specifically to address the consequences of trauma and to facilitate healing.

33.1.5. ACES

33.1.5.1. Score of 4 or more is like playing chess in a hurricane

33.1.5.2. Adverse Childhood Experiences Study

33.1.5.2.1. Childhood trauma affects health

33.2. School

33.2.1. Performance

33.2.1.1. truancy

33.2.1.2. suspension

33.2.1.3. decreased reading ability

33.2.2. Learning

33.2.2.1. jumpiness, intrusive thoughts, interrupted sleep/ nightmares, anger and moodiness, and/or social withdrawal—any of which can interfere with concentration and memory

33.2.3. Triggers (Activators)

33.2.3.1. Startle Vision Sound Smell (Closely Tied to Memory) Taste Touch Anything Linked to the Traumatic Event

33.2.4. Behaviors

33.2.4.1. Externalizing

33.2.4.1.1. • Irritability • Outbursts of anger and frustration – tantrums and meltdowns • School refusal • Re-enactments • Inappropriate acting out • Hyper-vigilant always on guard, watching others • Sweating, flushed, breathing fast and shallow

33.2.4.2. Internalizing

33.2.4.2.1. extreme withdrawal • emotional numbing or “flatness” • irrational fears • somatic (physical) complaints • depression • anxiety- fears of leaving parents, teachers • guilt • inability to pay attention • other regressive behaviors, including sleep problems and nightmares

33.3. SAP

33.3.1. 4 R's

33.3.1.1. Realize

33.3.1.2. Respond

33.3.1.3. Recognize

33.3.1.4. Resist Retraumatization

33.3.2. 3 A's

33.3.2.1. Warn of changes in routine

33.3.2.2. Anticipate difficult times

33.3.2.3. Help by preparing student

33.3.3. Refer for Screening

33.3.3.1. Severe reactions

33.3.3.2. More than 2 weeks

33.3.3.3. Interferes with functioning

33.3.4. Classroom Interventions

33.3.4.1. Shorten assignments

33.3.4.2. Extended time

33.3.4.3. Coping Pass

33.3.4.4. Executive Functioning support

33.3.5. Self-Care plans

33.3.5.1. SLOW DOWN – take a deep breath. Put the brakes on inside my mind ORIENT – Look around, notice where I am right now-focus. Listen to my breathing. Wiggle my fingers and toes SELF-CHECK – Use my inside mirror. “How am I doing?” Notice how I am feeling in my body, on my feelings thermometer and what's in my mind RELAX - What three (3) things help me most when I need to relax

34. Behavioral Health Best Practices

34.1. 1. Offer a study-buddy 2. Position desk up front 3. Chunk assignments 4. Use a soft voice 5. Help to make friends 6. Leave class early 7. Pair with stronger student 8. Make them a helper 9. Use verbal praise 10. Be concrete 11. Don’t preach 12. Meet with them privately 13. Give prompts 14. Social stories 15. Practice social skills 16. Use humor, make jokes 17. Help them set goals 18. Organize their work 19. Offer assistance 20. Setup a behavior plan 21. Stand near the student 22. Don’t be harsh 23. Redirect with reason 24. Offer study aids 25. Be a mentor

35. Three Steps to the SAP Process

35.1. Running and Effective Meeting

35.1.1. Liaison: Obtain parental consent for you to work with/screen the student • Ask for a summary of teacher, parent, student, administrator, counselor feedback – without it, you will not be able to do a thorough screening without it • Motivate team to follow the process and not take short cuts

35.1.2. Agenda

35.1.2.1. Organizing Template

35.1.2.2. Dividing the Labor

35.1.2.2.1. TimeKeeper, Facilitator, Recorder, Communication Chair, Case Manager

35.1.2.3. Define roles and Responsibilities

35.1.2.4. Time Frames

35.1.2.5. Framework for solving problems

35.1.2.6. Record important information and events

35.2. Providing Awesome Case Management

35.2.1. Q-Tip (Quit Taking it Personally)

35.2.2. Review Global Data, Summarize, Maintain Case File, Parent Conference and Consent, Student Conference, Follow-up and Support

35.2.3. Keeping the SAP file

35.2.3.1. • Referral Form • Date and SAP team action • Date and outcome of parental contacts • Teacher checklist (SIF’s) • Parent Consent Form • Parent Refusal Form • Date and SAP team actions following parent permission • Screening Consent or Refusal for Screening Form • Date and name of person doing the screening/assessment • Releases of Information • Follow-up actions of the SAP team • SAP Student Reporting Form (PDE 4092)

35.2.4. Conferences

35.2.4.1. Parent

35.2.4.1.1. -No one knows your child better than you do -We are all on the same side and that’s your child’s -We can’t move forward without you

35.2.4.1.2. Parent Checklist/Interview Questions • Letter explaining SAP • Brochure about SAP • Consent Form for SAP Services • ***If you are certain that the student will need a screening/assessment with the SAP Liaison, send home a separate consent for SAP Screening/Assessment ***

35.2.4.2. Student

35.2.4.2.1. Conversation Starters- use a structured interview • What do you like about school, like to do for fun? • What don’t you like about school? this class? What are you having trouble with? • What do YOU WANT to see happen? Answers may lead to such questions as: • When did this begin? • What do you think makes this happen? • How often does it happen? • What keeps this happening?

35.3. Delivering Empowering Follow-up

36. Evaluating SAP and Team Building

36.1. Tuckman Model (Forming, Storming, Norming, Performing)

36.2. Teams are not groups

36.2.1. Fully contribute versus task oriented • Groups have finite tasks, and leadership is carried by one. • Team members work with each other, disagree openly, and depend upon other’s contributions. Leadership is shared.

36.3. Skills Essential for Teamwork

36.3.1. Contributor: Task Oriented

36.3.1.1. Source of good information Does homework, pushes team to high standards Good mentor, dependable, organized efficient Can become overwhelmed with info in attempt to be thorough Perfectionistic Irritated by climate issues Cautious

36.3.2. Collaborator: Goal Oriented

36.3.2.1. Motivated by the vision or mission of the team Able to work outside of defined roles Flexible Cooperative Forward-thinking May not know when to back off/Can be too direct with feedback Can appear arrogant, aggressive, unyielding May push team to unreasonable risks

36.3.3. Communicator:People Oriented

36.3.3.1. Good listener Non-judgmental Facilitates communication Creates open & relaxed climate Builds morale Fosters participation Works so hard at climate that tasks may be overlooked May overcompensate with humor, etc.. May not see the bottom line May seem vague, impractical or manipulative

36.3.4. Creator/Challenger: Idea Oriented

36.3.4.1. Creative thinker Questions process, goals, methods, ethics of team High principles Assertive Candidly shares views, logic, processes Can miss individual needs May not know when to back off when views are not accepted May miss details when looking at big picture May appear unrealistic or a dreamer

36.4. Dynamics

36.4.1. Task

36.4.1.1. Behaviors that help the group fulfill its goals and responsibilities

36.4.1.1.1. Initiator – Informer – Clarifier – Summarizer – Expeditor – Reality Tester

36.4.2. Climate

36.4.2.1. Behaviors that help to keep the team in good working order; builds good relationships permitting maximum use of member’s talents & abilities

36.4.2.1.1. – Process Observer – Harmonizer – Gatekeeper – Encourager – Compromiser – Stress Reducer

36.5. Team Maintenance

36.5.1. Once or twice a year

36.5.2. Trust, Impact, Structure Norms, Meaning, Psychological Safety

36.5.3. Nudging the team

36.5.3.1. Engage, Show and Tell, Ask Questions, Identify Strengths and Challenges