1. CONTENT TAGS
1.1. ????? TBC
2. INDIRECT UPLOAD
2.1. APPROVED
2.1.1. knowledge@costain.com
2.1.2. SMS delivery
2.1.3. innovation@costain.com
2.1.4. Knowledge Upload free area
2.2. FILTER
2.2.1. Through Communities Leaders
3. DOCUMENT TYPES
3.1. Articles
3.2. Guides
3.3. Case Studies
3.4. Tools
3.5. Presentations Slides
3.6. Example Drawings
3.7. Procedures
3.8. Reports
3.9. Example Photos
3.10. Surveys
3.11. Training Handouts
3.12. Ideas
3.13. ....
3.14. URL LINKS library
3.15. Tools
4. DELIVERY CHANNELS ("updates)
4.1. iCosnet Standards
4.2. Knowledge Flow database
4.3. RSS Subscription
4.4. Knowledge Newsletters
4.5. Forum Blogs / Portals
4.6. Project / Department Portals
5. SOURCE
5.1. COMMUNITIES OF PRACTICE
5.1.1. Functional Forums
5.1.1.1. WORSPACE: iCosnet Standards
5.1.2. Non-functional Forums
5.1.2.1. WORKSPACE: freely accessible under Costain Group
5.1.3. Specialist Forums
5.1.3.1. WORKSPACE: freely accessible under Costain Group
5.2. EMPLOYEES
5.2.1. IDEAS BANK
5.2.2. FEEDBACK CHANNELS
5.3. SUPPLY CHAIN
5.3.1. SCM
5.4. CLIENT
5.4.1. KEY ACCOUNT MANAGER
5.5. COMPETITION
5.5.1. BUSINESS DEVELOPMENT
5.6. THOUGHT LEADER RESOURCE
5.6.1. NETWORK OF OUTSIDE EXPERTS
5.7. OPEN INNOVATION
6. DIRECT UPLOAD
6.1. Authorization
6.1.1. Sector Directors
6.1.2. Knowledge Managers
6.1.3. Functional Communities Leaders
6.1.4. Non-functional Communities Leaders
6.1.5. Functional Directors
6.1.6. Knowledge Champions
6.1.7. IBP / Procedures Owners
6.2. Upload Channels
6.2.1. iCosnet file upload
6.2.2. Email-based through knowledge.direct@costain.com
6.2.3. SMS-based
7. SEARCH
7.1. iCosnet search engine + tags
7.2. Visible history (RSS)
8. REVIEW
8.1. IBP committees
8.2. Communities meetings
8.3. Real-time
8.3.1. online discussion
8.4. Knowledge Audits
9. CONTENT ("cold knowledge")
9.1. EXAMPLES OF BEST PRACTICE
9.2. EXAMPLES OF LESSONS LEARNT
9.3. ENGINEERING KNOW-HOW
9.4. EXAMPLES OF KNEW KNOWLEDGE (R&D)
10. PURPOSE
10.1. INFORMATION HUB & KNOWLEDGE REPOSITORY
11. CONTENT ("warm knowledge")
11.1. IBP PROCESS
11.1.1. IBP MANAGEMENT
11.2. PROCEDURES
11.2.1. QUALITY MANAGEMENT
11.3. IMPROVEMENT IDEAS
11.3.1. IDEA MANAGEMENT