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KNOWLEDGE FLOW by Mind Map: KNOWLEDGE FLOW
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KNOWLEDGE FLOW

CONTENT TAGS

????? TBC

DIRECT UPLOAD

Authorization

Sector Directors

Knowledge Managers

Functional Communities Leaders

Non-functional Communities Leaders

Functional Directors

Knowledge Champions

IBP / Procedures Owners

Upload Channels

iCosnet file upload

Email-based through knowledge.direct@costain.com

SMS-based

INDIRECT UPLOAD

APPROVED

knowledge@costain.com

SMS delivery

innovation@costain.com

Knowledge Upload free area

FILTER

Through Communities Leaders

DOCUMENT TYPES

Articles

Guides

Case Studies

Tools

Presentations Slides

Example Drawings

Procedures

Reports

Example Photos

Surveys

Training Handouts

Ideas

....

URL LINKS library

Tools

DELIVERY CHANNELS ("updates)

iCosnet Standards

Knowledge Flow database

RSS Subscription

Knowledge Newsletters

Forum Blogs / Portals

Project / Department Portals

SEARCH

iCosnet search engine + tags

Visible history (RSS)

REVIEW

IBP committees

Communities meetings

Real-time

online discussion

Knowledge Audits

CONTENT ("cold knowledge")

EXAMPLES OF BEST PRACTICE

EXAMPLES OF LESSONS LEARNT

ENGINEERING KNOW-HOW

EXAMPLES OF KNEW KNOWLEDGE (R&D)

PURPOSE

INFORMATION HUB & KNOWLEDGE REPOSITORY

CONTENT ("warm knowledge")

IBP PROCESS

IBP MANAGEMENT

PROCEDURES

QUALITY MANAGEMENT

IMPROVEMENT IDEAS

IDEA MANAGEMENT

CONTENT ("hot knowledge")

FEEDBACK

WORK WINNING EVIDENCE

CLIENT INTELLIGENCE

COMPETITION INTELLIGENCE

MARKET INTELLIGENCE

PERFORMANCE KPI

SOURCE

COMMUNITIES OF PRACTICE

Functional Forums, WORSPACE: iCosnet Standards

Non-functional Forums, WORKSPACE: freely accessible under Costain Group

Specialist Forums, WORKSPACE: freely accessible under Costain Group

EMPLOYEES

IDEAS BANK

FEEDBACK CHANNELS

SUPPLY CHAIN

SCM

CLIENT

KEY ACCOUNT MANAGER

COMPETITION

BUSINESS DEVELOPMENT

THOUGHT LEADER RESOURCE

NETWORK OF OUTSIDE EXPERTS

OPEN INNOVATION