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Support by Mind Map: Support
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Remote Support

Using Crossloop or Teamviewer

Data Recovery

Recovery of data from HDD, Flash Drives and Memory cards

HDD's, flash memory and cards to be posted and returned. No recovery, no fee?, Delivery Service?

PC Upgrade and Purchasing Advice

Possibly part of the help forum?

Virus and Malware Removal

Using batch files and/or remote support

Help Forum

General chat about issues

Maybe an IRC channel?

Back-up Service

Using remote support to connect to a Cloud service