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Support by Mind Map: Support

1. Remote Support

1.1. Using Crossloop or Teamviewer

2. Data Recovery

2.1. Recovery of data from HDD, Flash Drives and Memory cards

2.1.1. HDD's, flash memory and cards to be posted and returned. No recovery, no fee? Delivery Service?

3. PC Upgrade and Purchasing Advice

3.1. Possibly part of the help forum?

4. Virus and Malware Removal

4.1. Using batch files and/or remote support

5. Help Forum

5.1. General chat about issues

5.1.1. Maybe an IRC channel?

6. Back-up Service

6.1. Using remote support to connect to a Cloud service