1. Web Application
1.1. Super Admin (ICMS)
1.1.1. Dashboard
1.1.1.1. **Graphical Representation of:** 1. Total Cases Registered 2. Total Service Beneficiaries 3. Area covered 4. Outcome of the services 5. Beneficiaries Tracking using KPI's
1.1.2. Case Management
1.1.2.1. 1. Cases Registered 2. Case Tracking System 3. Service Referrals if any 4. Action plans
1.1.3. Data Management
1.1.3.1. **Data Protection** 1. Client Data Confidentiality 2. Data stored in Encrypted format (Both at rest and while trasition)
1.1.4. User Management
1.1.4.1. 1. Role Based data accessibiity permission 2. Training and support for the user to use the application
1.1.5. Reporting & Analytics
1.1.5.1. **Custom Reports** 1. Detailed Report on case Trend 2. Program effectiveness 3. Resource utilization
1.1.5.2. **Impact Assessment** 1. Areas of Impact 2. Progress in attending cases 3. Identify areas / services to improve
1.2. Admin (Department Wise)
1.2.1. All corners will be same but records will be shown Department wise
2. Mobile Application
2.1. For the Co-workers Department wise serviceprovider/ Beneficiaries , local bodies. For eg.Sewa, Aarti for girls, Sayodhaya homefor womens
2.1.1. Registration with Authentication
2.1.1.1. (Secure Sign-up and Login) Anonymous Reporting option to maintain Security
2.1.2. **Incident Reporting**
2.1.2.1. 1. Report with all generic question based on the situation. 2. Date 3. Location 4. Photo /video upload
2.1.3. Alert Notification with GPS Location
2.1.3.1. Emergency button service with high, medium and low
2.1.4. Support Services
2.1.4.1. 1. Support system with generic councelors 2. Multi lingual Voice recognization System
2.1.5. **Feedback**
2.1.5.1. Feedback about the service provided by the beneficiary provider
2.2. **For the Victims**
2.2.1. Same corners as Co- workers but keeping unavoidable and unaccessible victims, can skip incident reporting