Joseph M. Juran

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Joseph M. Juran by Mind Map: Joseph M. Juran

1. History

1.1. December 24, 1904 – February 28, 2008

1.2. 1920 – Minneapolis South High School

1.3. 1924 – Bachelor Degree of Electrical Engineering, University of Minnesota

1.4. Founder of Juran Institute Inc.

1.5. Contributed in field of management; quality management

2. Other Important Aspect

2.1. Quality Plan Structure

2.1.1. Product introduction

2.1.2. Product plans

2.1.3. Product descriptions

2.1.4. Quality goals

2.1.5. Risk and risk management

2.2. Steps of Quality Planning

2.2.1. 1. Identify customers

2.2.2. 2. Determine customers' needs

2.2.3. 3. Develop products' features

2.2.4. 4. Establish products' goals

2.2.5. 5. Develop a process to meet products' goals

2.2.6. 6. Prove products' capability

3. Concept / Approach

3.1. Quality Planning

3.1.1. A method for measuring the achievement of the quality objectives

3.1.2. Method that define the quality assessment process

3.2. Quality Control

3.2.1. A system of maintaining standards in manufactured products by testing a sample of the output against the specification.

3.2.2. Operational techniques and activities that are used to fulfill requirements for quality in a product or service

3.3. Quality Improvement

3.3.1. Use data to monitor the outcomes of care processes and use improvement method to design and test changes to continuously improve the quality

3.3.2. Maintaining process of quality standards throughout effort made to improve upon

4. Advantages of Concept

4.1. Quality Planning

4.1.1. Higher Quality

4.1.2. Improved Communication

4.1.3. Reduced Costs

4.2. Quality Control

4.2.1. Encourages quality consciousness

4.2.2. Satisfaction of consumers

4.2.3. Reduction in cost

4.2.4. Improved techniques and methods of production

4.3. Quality Improvement

4.3.1. Error Reduction

4.3.2. Increased Adaptability

4.3.3. Increased Productivity