1. Telecommunication cost
1.1. ICT solution
1.1.1. Telecom Solutions Laboratories
1.1.2. IBM
1.1.3. http://www.ibm.com/ibm/clientcenter/lagaude/industry/pdf/TLS03016-USEN-00.pdf
1.2. Key functionality
1.2.1. Access IBM telecom capabilities
1.2.2. Combining IBM technology with proven solutions
1.2.3. Gain access to worldwide telecom lab centers
1.3. Business advantage
1.3.1. Drives revenues
1.3.2. Streamline operational efficiencies
1.3.3. Meet consumer demand
2. Sales Mobility
2.1. ICT solution
2.1.1. Sales OnDemand
2.1.2. SAP
2.1.3. http://www54.sap.com/pc/tech/cloud/software/sales-on-demand/index.html
2.2. Key functionality
2.2.1. connect salespeople
2.2.1.1. Information they want
2.2.1.2. Via the way they want
2.3. Business advantage
2.3.1. Easy
2.3.2. Cost-effective
2.3.3. Deploys mobility
3. Training
3.1. ICT solution
3.1.1. Cloud Computing Training
3.1.2. IBM
3.1.3. http://www-304.ibm.com/jct03001c/services/learning/ites.wss/us/en?pageType=page&c=S093896D81718X89
3.2. Key functionality
3.2.1. Virtualization skills
3.2.2. Experts
3.3. Business advantage
3.3.1. High level of expertise
3.3.2. High quality materials
3.3.3. Meet the demands of your business
4. Collaboration & documents
4.1. ICT solution
4.1.1. M-Files DMS Professional
4.1.2. M-Files
4.1.3. http://www.m-files.com/en/professional-dms-software
4.2. Key functionality
4.2.1. Metadata powered
4.2.1.1. no more chaotic folders
4.2.2. flexible & configurable
4.2.2.1. on-premise
4.2.2.2. cloud
4.2.2.3. hybrid
4.2.3. Out-of-the-box compliance
4.3. Business advantage
4.3.1. Workflow improvement
4.3.2. More information reuse
4.3.3. Elimination of redundancy
4.3.4. Secure content control
4.3.5. Avoid data loss
5. Mail & Instant messaging
5.1. ICT solution
5.1.1. WorldSmart Unified Cloud IT Service
5.1.2. PanTerra Networks
5.1.3. http://www.panterranetworks.com/products/index.php
5.2. Key functionality
5.2.1. Unified communications around the world
5.2.2. One application for different services
5.2.2.1. voice
5.2.2.2. collaboration
5.2.2.3. messaging
5.2.2.4. call center
5.2.3. Always and everywhere available
5.3. Business advantage
5.3.1. No on-premises hardware to buy
5.3.2. Reduce communications expenses
5.3.3. You can access any contact through any communications medium
6. Sales & customer support and tracking
6.1. ICT solution
6.1.1. Sales Force
6.1.1.1. Service Cloud
6.1.1.1.1. http://www.salesforce.com/service-cloud/overview/
6.1.1.2. Sales Cloud
6.1.1.2.1. http://www.salesforce.com/sales-cloud/overview/
6.2. Key functionality
6.2.1. Sales Cloud
6.2.1.1. Speeding & streamlining all phases of sales
6.2.2. Service Cloud
6.2.2.1. SaaS solution
6.2.2.1.1. Call center CRM
6.2.2.1.2. Helpdesk management
6.3. Business advantage
6.3.1. Sales Cloud
6.3.1.1. Pursue more business in less time
6.3.1.2. Effective management people & processes
6.3.1.3. Close more deals
6.3.2. Service Cloud
6.3.2.1. Agents need less training
6.3.2.2. Faster resolutions
6.3.2.3. Happy customers
7. Backup
7.1. ICT solution
7.1.1. Barracuda Backup
7.1.2. Barracuda Networks
7.1.3. https://www.barracuda.com/products/backupservice
7.2. Key functionality
7.2.1. Step 1
7.2.1.1. onsite backups
7.2.1.1.1. plug-and-play appliance
7.2.1.1.2. cloud & private cloud disc-based replication
7.2.2. Step 2
7.2.2.1. offsite data storage
7.3. Business advantage
7.3.1. Secure
7.3.1.1. AES 256-bit encryption
7.3.2. Affordable
7.3.2.1. Eliminate separate vendor costs
7.3.2.2. No license fees
7.3.3. Efficient
7.3.3.1. LAN speed
7.3.3.2. Reduced total backup storage footprint