1. Sales & Customer support and tracking
1.1. Salesforce
1.2. Functionalities
1.2.1. track customer emails
1.2.2. syncing data between your favorite email app and Salesforce
1.3. Benefits
1.3.1. Easy to use
1.3.2. cheap
1.3.3. compatible
2. telecommunication cost
2.1. Karel unifying communications
2.2. Functionalities
2.2.1. Call recording and reporting software
2.2.2. Conference feature
2.3. Benefits
2.3.1. Lowers costs
2.3.2. Good help desk
2.3.3. Easy to use software
3. Sales Mobility
3.1. ABT
3.2. Functionalities
3.2.1. Uses GPRS or any wireless Internet protocol
3.2.2. Access to live pricing, stock availability and customer status
3.3. Benefits
3.3.1. Runs on any Pocket PC device with Internet connection
3.3.2. All data can be synchronized in seconds
3.3.3. Orders are created instantly
3.3.4. Large data entry onscreen keyboard
4. Training
4.1. Cameleon
4.2. Functionalities
4.2.1. modern
4.2.2. Offer anything
4.2.3. intetrnational
4.3. Benefits
4.3.1. fits your company
4.3.2. many options
4.3.3. Netwerking
4.3.4. Fast
5. Mail & instant messaging
5.1. Microsoft Lync
5.2. Functionalities
5.2.1. chat
5.2.2. share
5.2.3. Monitoring
5.2.4. Archiving
5.2.5. meeting
5.3. Advantage
5.3.1. Easy to use
5.3.2. Very compatible
5.3.3. usefull everywhere
5.3.4. good help desk
6. Collaboration & documents
6.1. Sohodox
6.2. Functionalities
6.2.1. Quick Search
6.2.2. arrange your documents in folders
6.2.3. preview large thumbnails of documents
6.2.4. Full Text Search
6.2.5. stores its data in an MS Access database
6.3. Benefits
6.3.1. one central location
6.3.2. easy to backup
6.3.3. Dropbox Integration
6.3.4. available with an English, Spanish and French user interface
7. Backup
7.1. Acronis
7.2. Functionalities
7.2.1. Convert backups to virtual machines format
7.2.2. Save backups in multiple destinations
7.2.3. Disaster recovery
7.3. Benefits
7.3.1. Fast and simple
7.3.2. Secure backups with 256-bit AES encryption
7.3.3. Usage of cloud computing