1. Foundation
1.1. Setup & Upgrade
1.1.1. Basic Configuration of SAP Solution Manager 7.1
1.1.2. Roles & Authorization Concept
1.1.3. Tehcnical Uprgrade of SAP Solution Manager to 7.1
1.1.4. Change Request Management Upgrade to 7.0 to 7.1
2. Run SAP Like a Factory
2.1. Business Process Operations
2.1.1. Business Process Monitoring & Stabilization
2.1.2. Job Scheduling Management
2.2. Application Operations
2.2.1. System Monitoring & Reporting
2.2.2. End-User Experience Monitoring Reporting Analytics
2.2.3. Data volume Mgmt: Methodology & Infrastructure
2.2.4. SAP HANA: Monitoring & Troubleshooting
2.2.5. Business Intelligence Monitoring & Troubleshooting
2.2.6. Process Integration Monitoring & Troubleshooting
3. Application Lifecycle Management
3.1. Test Management
3.1.1. Test Managment I: SAP Test Workbench
3.1.2. Test Managment II: Business Process Documentation
3.1.3. Test Management III: Test Automation Framework with HP QTP
3.2. Solution Documentation & Implementation
3.2.1. Solution Doc I: Basic, Initial Upload, Verification
3.2.2. Solution Doc II: Reverse Process Documentation
3.2.3. Solution Implementation
3.3. Change Control Management
3.3.1. Change Control Management I: CTS+
3.3.2. Change Control Management II: Quality Gate Mgmt
3.3.3. Change Control Management III: Change Request Mgmt
3.4. Incident, Problem & Request Management
3.4.1. Incident, Problem & Request Management
3.4.2. Incident, Problem & Request Management for VARs
3.5. Maintenance Optimizaiton & Security
3.5.1. Configuration Validation
3.5.2. Custom Development Mgmt Cockpit
3.5.3. Custom Code Quality & Clones