1. Foundation
1.1. Setup & Upgrade
1.1.1. Basic Configuration of SAP Solution Manager 7.1
1.1.2. Roles & Authorization Concept
1.1.3. Tehcnical Uprgrade of SAP Solution Manager to 7.1
1.1.4. Change Request Management Upgrade to 7.0 to 7.1
2. Application Lifecycle Management
2.1. Test Management
2.1.1. Test Managment I: SAP Test Workbench
2.1.2. Test Managment II: Business Process Documentation
2.1.3. Test Management III: Test Automation Framework with HP QTP
2.2. Solution Documentation & Implementation
2.2.1. Solution Doc I: Basic, Initial Upload, Verification
2.2.2. Solution Doc II: Reverse Process Documentation
2.2.3. Solution Implementation
2.3. Change Control Management
2.3.1. Change Control Management I: CTS+
2.3.2. Change Control Management II: Quality Gate Mgmt
2.3.3. Change Control Management III: Change Request Mgmt
2.4. Incident, Problem & Request Management
2.4.1. Incident, Problem & Request Management
2.4.2. Incident, Problem & Request Management for VARs
2.5. Maintenance Optimizaiton & Security
2.5.1. Configuration Validation
2.5.2. Custom Development Mgmt Cockpit
2.5.3. Custom Code Quality & Clones
3. Run SAP Like a Factory
3.1. Business Process Operations
3.1.1. Business Process Monitoring & Stabilization
3.1.2. Job Scheduling Management
3.2. Application Operations
3.2.1. System Monitoring & Reporting
3.2.2. End-User Experience Monitoring Reporting Analytics
3.2.3. Data volume Mgmt: Methodology & Infrastructure
3.2.4. SAP HANA: Monitoring & Troubleshooting
3.2.5. Business Intelligence Monitoring & Troubleshooting
3.2.6. Process Integration Monitoring & Troubleshooting