Heuristics Evaluation

1. Help and Documentation

1.1. Contact Number is provided at the page of booking.

1.2. Information provided not accurate

2. Aesthetic and Minimalist Design

2.1. Informations are clearly seperated

2.2. 'Corporate and group booking' icon is mixed with 'connect with us' icon

2.3. Too much information in certain pages

3. Help User Recognise, Diagnose and Recover from Error

3.1. Reason for error is stated

3.2. Solution for error given

4. Flexibility & Efficiency Used

4.1. Able to book event or gifts by date/month calendar

4.2. Able to change choice of booking any time

4.3. Shaw logo can be click to go back to main page

4.4. Errors only prompted after clicking submit after booking

5. Recognition Rather Than Recall

5.1. Image of different gifts&vouchers

5.2. Image of movie for promotions

6. Match Between System and Real World

6.1. 'Connect With Us' icons are frequently encountered in real world

7. Visibility of System Status

7.1. No system status was provided for booking process

7.2. Deadline for promotions provided

8. User Control & Freedom

8.1. Clear button does not work

8.2. Able to select any specific promotions

9. Error Prevention

9.1. Not all image/heading can be clicked

9.2. Some buttons are faulty

10. Consistency & Standards

10.1. Same advertisements on different pages

10.2. Some underlined words have external links some do not

10.3. Text url links are of different colours

10.4. Top and end of every page are the same

10.5. Contact number provided for assistance are different