1. Acclimation
1.1. What is the current state?
1.1.1. ILT/VILT
1.1.2. Skills-based workshops
1.1.3. Videos, interactive activities
1.2. Gather evidence
1.2.1. Current presentations
1.2.2. Job Aids
1.2.3. Videos
1.2.4. Assessments
1.3. Identify current training materials
1.3.1. Attend training sessions
2. Streamline
2.1. Is it worth fixing? What would happen if we did nothing? Is there a fast fix?
2.2. Communicate and agreement on development process
2.2.1. Timeline
2.2.2. Revisions (outline, Draft A 30%, Draft B 10%, Rev0, updates)
2.2.3. Final approval process
2.3. Implement training "clean up"
2.3.1. Fil organization and naming conventions
2.3.2. Consistent branding
2.3.3. Create templates
2.4. Supplement training
2.4.1. Presentations
2.4.2. Job Aids
2.4.3. Videos
3. Gather Internal Information
3.1. Meet with team leaders, managers, etc
3.1.1. What topics are not being addressed by the current training efforts?
4. Ongoing
4.1. Analyze
4.1.1. Who are the learners and what is the goal?
4.1.2. What are the overall knowledge, skills, attitude, and behaviors that need to be taught?
4.1.3. What is the amount and level of necessary content?
4.1.4. What resources are required and available?
4.2. Design
4.2.1. How will this content and activities be sequenced, presented, and reinforced?
4.2.2. What are the objectives of each session/unit?
4.2.3. What skills or outcomes are you hoping to achieve for each?
4.2.4. What methodology will be used in the instruction?
4.2.5. How will you assess the students' understanding of the material?
4.3. Develop
4.3.1. Backwards development
4.3.2. Build storyboard
4.3.3. Write content
4.3.4. Design graphics
4.3.5. Create elearning module, video, presentation, webinar, workshop, etc.
4.4. Implement
4.4.1. Train-the-trainer
4.4.2. Create procedures for facilitator
4.4.3. Course curriculum, learning outcomes, methods of delivery, pacing, and testing procedures
4.4.4. Pilot delivery
4.5. Evaluate
4.5.1. Monitor effectiveness
4.5.1.1. Establish success criteria
4.5.1.1.1. collect and compare data
4.5.1.1.2. Comtinuous improvement
5. Feedback
5.1. Meet with team leaders, managers, etc.
5.1.1. Implement system for data collection and analysis
6. Gather External Information
6.1. Learning Management Systems
6.2. Authoring tools
6.3. Budget
6.4. Learning Paths
7. Initial Needs Assessment
7.1. Where are the performance problems? What should be happening? What is actually happening?
7.2. Which part of the current training procedures are going well? What should be kept?
7.3. Meet with team leads, managers, etc.
7.3.1. What is the vision or goal? Does everyone agree?
7.3.2. Which supports are "nice to have" versus needed?
7.4. Collect data on current training outcomes and analyze evidence
7.4.1. Pass/fail rates
7.4.2. Retention rates
7.4.3. Promotion rates