1. Client Login
1.1. Submit Ticket
1.2. Knowledge Base
1.3. Documentation
2. Admin Login
2.1. Dashboard Menu
2.2. SETUP APPS
2.2.1. STAFF
2.2.1.1. List Staff
2.2.1.2. ADD STAFF
2.2.1.2.1. NAME
2.2.1.2.2. Roles
2.2.1.2.3. Email Access
2.2.1.2.4. Password
2.2.1.2.5. Checlist Active/Non Active
2.2.2. ROLES
2.2.2.1. List Roles
2.2.2.2. ADD ROLES
2.2.2.2.1. ASSET
2.2.2.2.2. LICENSE
2.2.2.2.3. DOMAIN
2.2.2.2.4. CREDENTIAL
2.2.2.2.5. ATTRIBUTES
2.2.2.2.6. CLIENT
2.2.2.2.7. USER
2.2.2.2.8. PROJECT
2.2.2.2.9. TICKET
2.2.2.2.10. ISSUE
2.2.2.2.11. CALENDER
2.2.2.2.12. REMINDER
2.2.2.2.13. REPORT
2.2.2.2.14. STAFF
2.2.2.2.15. ROLE
2.2.2.2.16. CUSTOME FIELD
2.2.3. Custome Fields
2.2.4. Log
2.2.5. Setting
2.3. INVENTORY
2.3.1. Assets
2.3.1.1. List Assets
2.3.1.2. Add Assets
2.3.1.2.1. Name
2.3.1.2.2. Tag
2.3.1.2.3. Client
2.3.1.2.4. Location
2.3.1.2.5. Purchase Date
2.3.1.2.6. Warranty
2.3.1.2.7. Serial Number
2.3.1.2.8. Upload Photo
2.3.1.2.9. Status
2.3.1.2.10. Category
2.3.1.2.11. Supplier
2.3.1.2.12. Manufacture
2.3.1.2.13. Model
2.3.2. License
2.3.2.1. List License
2.3.2.2. Add License
2.3.2.2.1. Name
2.3.2.2.2. Tag
2.3.2.2.3. Client
2.3.2.2.4. Location
2.3.2.2.5. Purchase Date
2.3.2.2.6. Warranty
2.3.2.2.7. Serial Number
2.3.2.2.8. Upload Photo
2.3.2.2.9. Status
2.3.2.2.10. Category
2.3.2.2.11. Supplier
2.3.2.2.12. Manufacture
2.3.2.2.13. Model
2.3.3. Domain
2.3.3.1. List Domain
2.3.3.2. Add License
2.3.3.2.1. Name
2.3.3.2.2. Client
2.3.3.2.3. Notify
2.3.3.2.4. Expired Date
2.3.3.2.5. Purchase Date
2.3.3.2.6. Notification
2.3.4. Credential
2.3.4.1. List Credential
2.3.4.2. Add Credential
2.3.4.2.1. Client
2.3.4.2.2. Assets
2.3.4.2.3. Project
2.3.4.2.4. Type
2.3.4.2.5. Username
2.3.4.2.6. Password
2.3.5. Attributes
2.3.5.1. Asset Category
2.3.5.1.1. List Category
2.3.5.1.2. Add Category
2.3.5.2. License Category
2.3.5.2.1. List License Cateogry
2.3.5.2.2. Add License Category
2.3.5.3. Status Label
2.3.5.3.1. List Status Label
2.3.5.3.2. Add Status Label
2.3.5.4. Manufactures
2.3.5.5. Model
2.3.5.6. Location
2.3.5.7. Suppliers
2.4. CLIENT
2.4.1. Show Client List
2.4.1.1. Roles Base Access Control (CRUD)
2.4.2. Import Client
2.4.2.1. CSV IMPORT
2.4.3. Add Client
2.4.3.1. Name
2.4.3.2. Company
2.4.3.3. Phone
2.4.3.4. Email
2.4.3.5. Address
2.4.3.6. Description
2.5. USERS (Client Login Access)
2.5.1. Show User List
2.5.1.1. Roles Base Access Control (CRUD)
2.5.2. Add User
2.5.2.1. Name
2.5.2.2. Designation
2.5.2.3. Email Login
2.5.2.4. Password Login
2.5.2.5. Checklist Active/Not
2.5.2.6. Permission
2.5.2.6.1. Assets
2.5.2.6.2. Credential
2.5.2.6.3. Knowledge Base
2.5.2.6.4. Documentation
2.5.2.6.5. License
2.5.2.6.6. Project
2.5.2.6.7. Profile
2.5.2.6.8. Domain
2.5.2.6.9. Ticket
2.5.2.6.10. Client Details
2.6. PROJECT
2.6.1. Show Project List
2.6.1.1. Role Base Access Control
2.6.2. Project Name
2.6.3. Client
2.6.4. Status
2.6.4.1. Draft
2.6.4.2. In Progress
2.6.4.3. Done
2.7. TICKET
2.7.1. ALL STATUS
2.7.1.1. Dashboard Ticket Status
2.7.2. ADD TICKET
2.7.2.1. Subject
2.7.2.2. Priority
2.7.2.2.1. Low
2.7.2.2.2. Normal
2.7.2.2.3. High
2.7.2.3. Status
2.7.2.3.1. Open
2.7.2.3.2. Re-Open
2.7.2.3.3. In Progress
2.7.2.3.4. Answered
2.7.2.3.5. Closed
2.7.2.4. User
2.7.2.5. Email Address
2.7.2.6. CC Email Address
2.7.2.7. Assign To
2.7.2.8. Client
2.7.2.9. Asset
2.7.2.10. License
2.7.2.11. Project
2.7.2.12. Custome Field
2.7.2.13. Message (HTML FORM)
2.7.2.13.1. Upload File
2.7.2.13.2. Check list user Notify Email
2.7.3. Open
2.7.3.1. List Status
2.7.4. Re-Open
2.7.4.1. List Status
2.7.5. In-Progress
2.7.5.1. List Status
2.7.6. Answered
2.7.6.1. List Status
2.7.7. Closed
2.7.7.1. List Status
2.8. ISSUE / TASK ACTIVITY
2.8.1. ALL STATUS
2.8.1.1. Dashboard Issue Status
2.8.2. ADD ISSUE
2.8.2.1. Name
2.8.2.2. Priority
2.8.2.2.1. Low
2.8.2.2.2. Normal
2.8.2.2.3. High
2.8.2.3. Type
2.8.2.3.1. Task
2.8.2.3.2. Maintenance
2.8.2.3.3. Bug
2.8.2.3.4. Improvement
2.8.2.3.5. New Feature
2.8.2.4. Assign To
2.8.2.5. Due Date
2.8.2.6. Client
2.8.2.7. User
2.8.2.8. Asset
2.8.2.9. License
2.8.2.10. Project
2.8.2.11. Custome Field
2.8.2.12. Message (HTML FORM)
2.8.2.12.1. Upload File
2.8.3. Assign
2.8.3.1. List Status
2.8.4. To-Do
2.8.4.1. List Status
2.8.5. In-Progress
2.8.5.1. List Status
2.8.6. Done
2.8.6.1. List Status
2.9. CALENDER
2.9.1. ADD EVENT
2.9.2. CHECK LIST STAFF
2.10. REMINDER (NOTIFICATION)
2.10.1. ADD REMINDER
2.10.1.1. Description
2.10.1.2. Priority
2.10.1.2.1. Low
2.10.1.2.2. Normal
2.10.1.2.3. High
2.10.1.3. Assign To
2.10.1.4. Client
2.10.1.5. Asset
2.10.1.6. Date Time
2.10.1.7. Notify Client
2.11. CONTENT
2.11.1. KNOWLEDGE BASE
2.11.2. DOCUMENTATION
2.11.3. PREDEFINED REPLY
2.12. REPORTING
2.12.1. CLIENT
2.12.1.1. EXPORT CSV
2.12.1.2. EXPORT PDF
2.12.1.3. EXPORT EXCEL
2.12.2. ASSETS
2.12.2.1. EXPORT CSV
2.12.2.2. EXPORT PDF
2.12.2.3. EXPORT EXCEL
2.12.3. LICENSE
2.12.3.1. EXPORT CSV
2.12.3.2. EXPORT PDF
2.12.3.3. EXPORT EXCEL
2.12.4. PROJECT
2.12.4.1. EXPORT CSV
2.12.4.2. EXPORT PDF
2.12.4.3. EXPORT EXCEL
2.12.5. DOMAIN
2.12.5.1. EXPORT CSV
2.12.5.2. EXPORT PDF
2.12.5.3. EXPORT EXCEL
2.12.6. USERS
2.12.6.1. EXPORT CSV
2.12.6.2. EXPORT PDF
2.12.6.3. EXPORT EXCEL
2.12.7. ISSUE
2.12.7.1. EXPORT CSV
2.12.7.2. EXPORT PDF
2.12.7.3. EXPORT EXCEL
2.12.8. TICKET
2.12.8.1. EXPORT CSV
2.12.8.2. EXPORT PDF
2.12.8.3. EXPORT EXCEL