Services Initiative
by Charles Nordine
1. Tools
2. IT Clients
3. Business Clients
4. Best Practices
4.1. Focus on common recurring needs
4.2. Focus on links from IT to business processes
4.3. Create a sustainable organization structure:
4.4. Build services to scale:
4.5. Enable Operational Visibility
5. Implementation Concerns
5.1. Scalability
5.2. Interoperability
5.3. Information Model Consistency
5.4. Security
5.4.1. Protection of customer data
5.4.2. Protection of innovation
5.4.3. Domains of security
5.4.3.1. Internally
5.4.3.2. Externally
5.5. Governance
6. Security
6.1. Multitency
6.2. Authentication/Authorization
6.2.1. Tokenization
6.2.1.1. IBM uses LPTA: Propriatary
6.2.1.2. Standards: There are many
6.2.1.2.1. SAML 2.0
6.2.1.2.2. OATH
6.3. Technological
6.4. Confidentiality/Privacy
7. SOA Concepts
7.1. High Interoperability
7.2. Hetergenous System Landscapes
8. Services
8.1. eBusiness
8.1.1. Pricing
8.1.1.1. Pricing
8.1.1.2. Availability
8.1.1.3. Packing
8.1.1.4. Compliance
8.1.2. Orders/Logistics
8.1.2.1. Order History
8.1.2.2. Order Status
8.1.3. Catalog