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Be a real team member by Mind Map: Be a real team member
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Be a real team member


Clicking and engaging

What makes a good team member?








I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisations - John Seddon

Poke The Box - Seth Godin

Some images from


occupy or attract (someone’s interest or attention)


the way in which two or more people or things are connected, or the state of being connected


the feeling of wanting to know or learn about something or someone


provide (someone) with a reason for doing something

Day to day

Positive action over positive thinking

think AND do

Ask the questions


Express what you do want, rather than what you don’t want.

Avoid vague, abstract or ambiguous phrases

This is what you did; This is what I feel; This is the need of mine that was met.


Rule Of, rule essentially states that if someone gives something to us, we feel obligated to repay that debt

Give help

Ask for help

give and take

Acknowledge, never dismiss or ignore

Example: Flagged a issue, dismissed as 'your job'

Assuming only hierarchical status have valid opinions

Making people wait

Breaking bread

The best ideas are shared over food


Information is the means of improvement

Beware of the curse of knowledge

cognitive bias

can be off-putting

can leave people feeling dejected

why the should care?

Sounding board

Appreciate any input


Beliefs followed by behaviours

Find people who work because they believe over people who work for a pay cheque


Example: Let go but learned

Invest time with people whose work crosses organisational boundaries



Dot the i's and cross the t's

Problems don't lie in the philosophy of procedures but in practice, and practice is goverened by attitude

Tony Bruce



(Dr. R. M.)Belbin Team Roles

Dr Meredith Belbin studied team-work for many years, and he famously observed that people in teams tend to assume different "team roles".

Broad classification, Action Oriented Roles, People Oriented Roles, Thought Oriented Roles

He defined a team role as "a tendency to behave, contribute and interrelate with others in a particular way"


Resource Investigator



Monitor Evaluator



Completer Finisher


The key is balance.

Benne and Sheats' Group Roles

Identifies both positive and negative behaviour within a group

Margerison-McCann Team Management Profile

Psychometric tool used for team development, which measures people's preferences for gathering information, relating to others, making decisions, and organizing themselves and others

The Five Dysfunctions of a Team - Patrick Lencioni

Absence of trust—unwilling to be vulnerable within the group

Fear of conflict—seeking artificial harmony over constructive passionate debate

Lack of commitment—feigning buy-in for group decisions creates ambiguity throughout the organization

Avoidance of accountability—ducking the responsibility to call peers on counterproductive behavior which sets low standards

Inattention to results—focusing on personal success, status and ego before team success

What we're doing

Engage, Relationship, Interest, Motivate


Belbin Team Roles

Benne and Sheats' Group Roles

Margerison-McCann Team Management Profile

What Makes a Good Team Member?

Day to day


Engage, Relationship, Interest, Motivate


Belbin Team Roles

Benne and Sheats' Group Roles

Margerison-McCann Team Management Profile

What Makes a Good Team Member?

Day to day