OpenShift Pipeline Enhancement Process

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OpenShift Pipeline Enhancement Process by Mind Map: OpenShift Pipeline Enhancement Process

1. PARKING LOT

1.1. Conditions of Requirements

1.2. Create JIRA Ticket

1.2.1. Info to include on the JIRA Ticket

1.3. Service Catalog

2. TODOs:

3. Customer Request

3.1. Request Approval

3.1.1. REJECTED

3.1.1.1. Provide the reason for rejection

3.1.1.2. Appeal Process

3.1.2. ACCEPTED

3.1.2.1. Understanding what needs to be done

3.1.2.1.1. Level

3.1.2.1.2. More Details...

3.1.2.1.3. Timeframe

3.1.2.1.4. GitHub Repo

3.1.2.1.5. Jenkins Folder Name

4. Create SNOW Ticket

4.1. Confluence Documented instructions with link to SNOW clone

5. Order Process

5.1. Technical Implementation

5.1.1. Ongoing JIRA Ticket Updating

5.2. SDLC Stages

6. Information

6.1. Documentation

6.1.1. Sample Enahncement Doc (Confluence)

6.2. HowTo and CheckList

6.2.1. Enhancement Deployment Checklist (Confluence)

6.3. Knowledge Transfer

7. Communication

7.1. How To Submit A Request

7.2. Was the request approved or rejected?

7.3. Additional information needed

7.4. Work is complete

7.5. Developer Communication