Business Insanity Small & Medium Business Marketing & Technology Tools
by Shane Petty
1. CRM
1.1. Infusionsoft
1.1.1. Email
1.1.1.1. Distributor support
1.1.1.2. Direct sales campaigns
1.1.1.3. Automated Campaigns - Web Forms
1.1.1.4. MS Outlook Integration
1.1.2. CRM
1.1.2.1. Centralized contacts
1.1.2.2. Company management
1.1.2.3. File storage - Forms, etc
1.1.3. Ecommerce
1.1.3.1. Store
1.1.3.2. Shopping cart
1.1.4. Sales Team - opportunity management and follow-up
1.1.5. Referral Program Management
1.2. Capsule CRM
2. Google Account
2.1. Email
2.2. Calendar
2.3. Analytics
2.4. Google Product Shopping
2.5. Google Places
2.6. Webmaster Tools
2.7. Google Picasa - Images
2.8. Google Voice
3. Customer Support
3.1. Get Satisfaction
3.2. Ring Central
3.3. Efax
3.4. Skype
3.5. Free Conference Call
3.6. Zendesk - Customer Support Tickets
3.7. Desk.com - Support
3.8. Vcita Wordpress Contact Manager
3.9. PollDaddy Surveys
3.10. Survey Monkey Surveys
4. Video & Graphics
4.1. Powtoon Video Creation
4.2. Ebook Cover Creator
4.3. Piktochart - Infographics
4.4. Mindmeister - Mind Mapping
4.5. YouTube Channel
4.6. Save Tube - Save YouTube to .mp4
4.7. One Load - Video Distribution
5. Social Media
5.1. Hootsuite
5.1.1. Twitter
5.1.2. Facebook Fan Page
5.1.3. LinkedIn
5.1.4. Google Plus
5.2. Social Monitoring
5.2.1. Google alerts
5.2.2. Social Mention
5.2.3. TalkWalker Alerts