The importance of 7 principle (RICEPEL) of Total Quality Management
by Glydel Mae Labajo
1. Guides the management to make decision for the economic growth
1.1. Decisions based on the analysis and evaluation of data and information are more likely to produce desired result
2. It helps to organize and maintain balance and fair workplace
2.1. By creating and sustaining shared values fairness and ethical models or behavior at all level of the organization and establishing a culture of trust and integrity
3. It helps to maintain loyal customers and to acquire potential ones
4. This will serve as the guide for the management in their market analysis
4.1. expanding the market
5. This principles will help the organization or company to build connection to attain certain goals
6. It helps the company business to thrive more success in the future
6.1. Sustained success is achieved when an organization attract and retain the confidence of customers and other interested parties on home it depends.
6.2. Creation of unity of purpose, directions, and engagement enable an organization to align its strategies policies process and resources to achieve its objective.
6.3. Understanding the current and future needs of customers and other interested parties contributes to the sustained success of an organization.
7. It helps to build strengthen relationship between employees and the public
7.1. It enhances in repeat business
7.2. It improves customer loyalty
7.3. It can inspire encourage and recognize the contribution of people
8. It helps to create innovative product and services
8.1. It can integrate improvement consideration into the development of new or modified product and services and processes
9. It is a way to build good relationship to the customer
9.1. Organization depends on their customers and therefore should understand current and future customers needs should meet customer requirements and thrive to exit customers expectation
10. To be more diverse into the changes of customers preference