Company Performance Dashboard

1. Operational Indicator

1.1. Overall Performance

1.1.1. Daily Performance

1.1.1.1. Average Fare Performance

1.1.1.2. Ticket utilisation vs Ticket Sold

1.2. Financial Performance

1.2.1. Payment Mode Analysis

1.2.2. Sales Channel Analysis

1.2.3. Revenue Reconciliation Summary

1.2.4. Product Analysis

1.3. Ridership Performance

1.3.1. Product Analsysis

1.3.2. Station Analysis

1.3.3. Directional Analysis

1.4. ERL Outlook

1.4.1. Market Share

1.4.2. Market Trend Analysis

1.4.2.1. Correlation Anaysis with KLIA (T1/T2)

1.4.3. Directional Analysis

2. Train Utilisation

2.1. Passenger Load Factor

2.1.1. Hourly Analysis

2.1.2. Station Analysis

2.1.3. Directional Analysis

3. Customer Satisfaction

3.1. Monthly Refund Analysis

3.2. Ticket Utilisation Analysis

3.3. System Reliability

4. ERL Sustainable Indicator

4.1. ERL Sustainable Performance

4.1.1. Sustainable Performance Comparisons

4.2. ERL Carbon Inventory Indicator

4.2.1. ERL Carbon Footprint

4.3. ERL Avoided Carbon Indicator

4.3.1. Sustainable Savings

4.3.1.1. Kilometer Road travelled

4.3.1.2. Total Cars Removed