Management Science
by Phan Nguyễn Bảo Hân
1. Definition
1.1. applies scientific techniques
1.2. solve complex organizational problems
1.3. mathematical models, statistics, quantitative tools
2. Pioneers
2.1. Frederick Winslow Taylor
2.2. Frank and Lillian Gilbreth
2.3. Herbert A. Simon
3. Applications
3.1. forecasting
3.1.1. sale forecasting
3.2. stock modeling
3.2.1. Portfolio
3.3. queing theory
3.3.1. Call center management
3.4. computer simulations
3.4.1. supply chain