1. Chapter 1
1.1. Introduction to Information Technology
1.1.1. Information Technology
1.1.1.1. System
1.1.1.2. Computer System
1.1.1.2.1. Components of a computer system
1.1.1.2.2. Computer System Applications
1.1.1.3. Information System
1.1.1.3.1. Information System in Business
1.1.1.3.2. Components of Information Systems
1.1.1.3.3. Types of Information System
1.1.1.3.4. Megatrends In The Information Age
2. Chapter 2
2.1. The Impact of Social Web
2.1.1. Definition
2.1.2. Online Communities: The Benefits and Risks of Participating in Online Communities
2.1.2.1. Benefits of Participating in Online Communities
2.1.2.1.1. Connection and Support
2.1.2.1.2. Access to Information
2.1.2.1.3. Opportunities for Learning
2.1.2.1.4. Increased Awareness and Understanding
2.1.2.2. Risks of Participating in Online Communities
2.1.2.2.1. Cyberbullying and Harassment
2.1.2.2.2. Spread of Misinformation
2.1.2.2.3. Privacy and Security Concerns
2.1.2.2.4. Addiction and Time-Wasting
2.1.3. Cyberbullying and Online Harassment: The Negative Effects of the Social Web on Mental Health
2.1.3.1. Anxiety and depression
2.1.3.2. Low self-esteem
2.1.3.3. Social isolation
2.1.3.4. Post-traumatic stress disorder (PTSD)
2.1.3.5. Suicidal ideation
2.1.4. Privacy and Security: The Implications of Sharing Personal Information Online
2.1.4.1. Identity theft
2.1.4.2. Cyberstalking
2.1.4.3. Targeted advertising
2.1.4.4. Reputation damage
2.1.4.5. Data breaches
2.1.5. Social Media and Business: The Use of Social Media for Marketing and Branding
2.1.5.1. Social media advertising
2.1.5.2. Influencer marketing
2.1.5.3. Customer engagement
2.1.5.4. Content marketing
2.1.5.5. Analytics and insights
2.1.6. Education and E-Learning: The Potential of the Social Web for Distance Learning
2.1.6.1. Online courses
2.1.6.2. Social learning platforms
2.1.6.3. Interactive content
2.1.6.4. Online communities
2.1.6.5. Personalized learning
2.1.7. Digital Divide: The Unequal Access to the Social Web and Its Implications
2.1.7.1. Access to Information and Opportunities
2.1.7.2. Social and Economic Inequality
2.1.7.3. Educational Disparities
2.1.7.4. Civic Engagement and Participation
2.1.7.5. Job Skills and Employability
2.1.7.6. Health and Well-being
2.1.8. Youth and Social Media: The Impact of the Social Web on Children and Adolescents
2.1.8.1. Social Connections
2.1.8.2. Identity Development
2.1.8.3. Cyberbullying and Online Harassment
2.1.8.4. Mental Health Impact
2.1.8.5. Privacy and Safety Concerns
2.1.8.6. Digital Literacy and Critical Thinking
2.1.8.7. Impact on Learning and Education
2.1.9. Online Activism: The Role of Social Media in Promoting Social Change
2.1.9.1. Amplifying Voices
2.1.9.2. Mobilizing and Organizing
2.1.9.3. Awareness and Information Sharing
2.1.9.4. Bypassing Traditional Gatekeepers
2.1.9.5. Global Solidarity and Networks
2.1.9.6. Monitoring and Documentation
2.1.9.7. Challenges and Limitations
2.1.10. Culture and Society: The Influence of the Social Web on Cultural and Social Norms
2.1.10.1. Communication and Interaction
2.1.10.2. Democratization of Content Creation
2.1.10.3. Shaping Cultural Identity
2.1.10.4. Norms of Public Discourse
2.1.10.5. Cultural and Social Movements
2.1.10.6. Challenges to Privacy and Authenticity
2.1.10.7. Impact on Traditional Institutions
3. Chapter 3
3.1. Cloud Computing
3.1.1. define
3.1.2. Basic Concepts
3.1.2.1. Deployment Models
3.1.2.1.1. Public Cloud
3.1.2.1.2. Private Cloud
3.1.2.1.3. Community Cloud
3.1.2.1.4. Hybird Cloud
3.1.2.2. Service Models
3.1.2.2.1. Infrastructure as a Services (IaaS)
3.1.2.2.2. Platform as a Services (PaaS)
3.1.2.2.3. Software as a Service (Saas)
3.1.2.3. Virtualization
3.1.2.3.1. Virtual workspaces
3.1.2.3.2. Implement on Virtual Machines (VMs)
3.1.2.3.3. Provide infrastructure API
3.1.2.4. Virtualization in General
3.1.2.4.1. Advantages of virtual machines
3.1.2.5. Purpose
3.1.2.5.1. Enables companies and application, which are system infrastructure dependent, to be infrastructure-less
3.1.2.5.2. All of us can save in capital and operatioanal investment
3.1.2.5.3. Clients can:
3.1.2.6. Cloud-Sourcing
3.1.2.6.1. Why is becoming a Big Deal
3.1.2.6.2. Concerns
3.1.2.7. Opportunities and Challenges
3.1.2.7.1. provides a number of opportunities
3.1.2.7.2. has been backlash against cloud computing
3.1.2.7.3. issues relating to policy and access
3.1.2.8. Benefits
3.1.2.8.1. Cost Savings
3.1.2.8.2. Scalability/Flexibility
3.1.2.8.3. Reliability
3.1.2.8.4. Maintenance
3.1.2.8.5. Mobile Accessible
3.1.2.9. Disadvantages of Cloud Computing
3.1.2.9.1. Stured data might not be secure
3.1.2.9.2. Stored data can be lost
3.1.2.10. The Future
3.1.2.10.1. Many activities loosely grouped together under cloud computing have already been happening
3.1.2.10.2. Centralised computing activity is not a new phenomena
3.1.2.10.3. Open sourece systems appearing that you can install and run on your local cluster
3.1.2.10.4. Should be able to run a variety of application on these systems
4. Chapter 4
4.1. Mobile technology and BYOD in the workplace
4.1.1. Mobile Technology
4.1.1.1. What is Mobile Technology?
4.1.1.2. Evolution of Mobile Technology
4.1.1.2.1. 1G
4.1.1.2.2. 2G
4.1.1.2.3. 3G
4.1.1.2.4. 4G
4.1.1.2.5. 5G
4.1.1.3. Key Components of Mobile Technology
4.1.1.3.1. Hardware
4.1.1.3.2. Software
4.1.1.3.3. Connectivity
4.1.1.3.4. User Interface
4.1.1.4. Impact on Society
4.1.1.4.1. Communication
4.1.1.4.2. Access to Information
4.1.1.4.3. Mobile Commerce
4.1.1.4.4. Education and Learning
4.1.1.4.5. Health and Wellness
4.1.1.4.6. Entertainment and Media
4.1.2. By Your Own Device (BYOD)
4.1.2.1. Introduction
4.1.2.1.1. Become one of the most influential trends that has or will touch each and every IT organization
4.1.2.1.2. Has come to define a megatrend occuring in IT that requires sweeping changes to the way decives are used in the workplace
4.1.2.2. What is BYOD?
4.1.2.2.1. Refers th the policy of premitting employees to bring personally owned mobile devices to their workplace
4.1.2.2.2. To use those devices to access privileged company information and application
4.1.2.3. The Conflict
4.1.2.3.1. Corporate Space
4.1.2.3.2. Consumer Space
4.1.2.4. Balance
4.1.2.4.1. The highest productovity, the lowest security
4.1.2.4.2. The highest security, the lowest productivity
4.1.2.5. Business Drivers
4.1.2.5.1. Consumer Devices
4.1.2.5.2. Multiple needs and multiple devices
4.1.2.5.3. Anywhere, anytime mobility
4.1.2.5.4. Work and personal overlap
4.1.2.5.5. Video, collaboration and rivh media applications
4.1.2.6. Benefits of BYOD
4.1.2.6.1. Improved employee conveniences and satisfaction
4.1.2.6.2. Increase employee productivity
4.1.2.6.3. Greater workforce mobility
4.1.2.6.4. Higher agility in business environment
4.1.2.7. Challenges for IT Organization
4.1.2.7.1. Unclear cost benefits
4.1.2.7.2. Providing device choice and support
4.1.2.7.3. Maintaining secure access to the corporate network
4.1.2.7.4. On-boarding of new devices
4.1.2.7.5. Enforcing company acceptable usage policies
4.1.2.7.6. Visibility of devices on the network
4.1.2.7.7. Protecting data and loss prevention
4.1.2.7.8. Revoking access
4.1.2.7.9. Potential for new attack vectors
4.1.2.7.10. Ensuring wireless LAN performance and reliability
4.1.2.7.11. Managing the increase in connected devices
4.1.2.8. Challenges in End User
4.1.2.8.1. Keeping it simple
4.1.2.8.2. Mixing personal device with work
4.1.2.8.3. Getting the productivity and experience needed
4.1.2.9. Privacy Challenges
4.1.2.9.1. Personal nature of decive and expectation of privary
4.1.2.9.2. Mobile nature of the devices
4.1.2.9.3. Where monitoring may occur on a personal device
4.1.2.9.4. Location
4.1.2.10. Privacy Challenges - Investigations
4.1.2.10.1. Investigations
4.1.2.10.2. Security breach response
4.1.2.10.3. Litigation holds
4.1.2.10.4. eDiscovery
4.1.2.10.5. Information requests/demands/ subpoenas/regulatory investigations
4.1.2.11. Incident Response Challenges
4.1.2.11.1. Obtaining access to the device and data theron
4.1.2.11.2. Remote wiping
4.1.2.11.3. Timing issues
4.1.2.11.4. Damage to the device
4.1.2.11.5. Privacy issues
4.1.3. Gvernance & Risk Analysis
4.1.3.1. Quadrant Diagram
4.1.3.1.1. Embrace
4.1.3.1.2. Contain
4.1.3.1.3. Disregard
4.1.3.1.4. Block
4.1.3.2. BYOD Governance
4.1.3.2.1. BYOD Policies Development
4.1.3.2.2. Transparent Eligibility Guidelines
4.1.3.2.3. New Employee Agreements
4.1.3.2.4. Service Level Adjustments & Training
4.1.3.2.5. Funding and Reimbursement Strategies
4.1.3.2.6. Employee Education
4.1.3.2.7. Country-specific Customization
4.1.3.2.8. Heightened Responsibility
4.1.3.2.9. Corporate Management
4.1.3.2.10. Internal Audit Requirements
4.1.3.2.11. Steering Committee
4.1.3.3. Risk Analysis
4.1.3.3.1. Pre-implementation Risk Analysis
4.1.3.3.2. Involvement of Interdisciplinary Teams
4.1.3.3.3. Comprehensive Risk Assessment
4.1.3.3.4. Identification of BYOD Information Risks
4.1.3.3.5. Risk Mitigation Plans
4.1.4. Mobile Devce Management (MDM)
4.1.4.1. Key Features
4.1.4.1.1. Over-the-air (OTA) distribution of apps, data, and configuration settings for various devices
4.1.4.1.2. Data and configuration control
4.1.4.1.3. Optimizes network functionality
4.1.4.2. Components of MDM
4.1.4.2.1. Software Management
4.1.4.2.2. Network Service Management
4.1.4.2.3. Hardware Management
4.1.4.2.4. Security Management
4.1.5. Deployment Basics
4.1.5.1. Models for Device Usage in Workplaces
4.1.5.1.1. Personal Devices Issued
4.1.5.1.2. Catalog of Managed BYOD Devices
4.1.5.1.3. Full BYOD Model
4.1.5.2. Application Strategies
4.1.5.2.1. Native
4.1.5.2.2. Brower
4.1.5.2.3. Virtual