Team Work - Digital Collaboration

1. Empathy (Ceri Dacey)

1.1. The general consesus is that empathy is the ability to imagine and understand the thoughts, perspective, and emotions of another person. There have been multiple studies over the years researching its importance in the workplace and teamwork. It is thought that being able to empathise well with colleagues could improve relationships and therefore the quality of work [1] It is also an important part of interprofessional collaborative relationships. [2] Empathy has become so important in the workplace, it is now being looked at more in education and how lecturers can nurture those skills. [3]

1.1.1. [1] H. “Julie” Jung, S. H. Lee, and S. (Edward) Lim, “Enhancing teamwork in the hospitality industry: The importance of empathy,” International journal of hospitality management, vol. 114, p.103557, 2023

1.1.2. [2] [2] K. Adamson, C. Loomis, S. Cadell, and L. C. Verweel, “Interprofessional empathy: A four-stage model for a new understanding of teamwork,” Journal of interprofessional care, vol. 32, no. 6, pp. 752–761, 2018.

1.1.3. [3] C. Sanz, T. Coma-Rosello, A. Aguelo, P. Alvarez, and S. Baldassarri, “Model and Methodology for Developing Empathy: An Experience in Computer Science Engineering,” IEEE transactions on education, vol. 66, no. 3, pp. 1–0, 2023.

2. Communication (Charlotte Thomas)

2.1. Communication is essential for building good teamwork. Some key Examples of Effective Communication are: 1. Two-way Feedback - Respecting other people’s views. 2. Listening - To be able to listen both verbally and non-verbally. 3. Honesty - Gives the chance for the team to take responsibility. 4. Body Language - “Communication isn't just what you say, it's how you carry yourself.”

2.1.1. Landry, L. (2019, Nov 148 Essential Leadership Communication Skills). 8 Essential Leadership Communication Skills. Retrieved from https://online.hbs.edu/blog/post/leadership-communication Team, I. E. (03, july 2024). Teamwork Skills. Retrieved from https://ca.indeed.com/career-advice/career-development/teamwork-skills , C. (2018, sep 10). The Five C's Of Effective Communication. Retrieved from https://www.forbes.com/councils/forbescoachescouncil/2018/09/10/the-five-cs-of-effective-communication/ (Team, 03)

3. Leadership (Will Foot)

3.1. Key Skills for effective Team management [1]: 1. Clear and effective communication 2. Emotional intelligence 3. Organisation 4. Delegation 5. Problem solving 6. Decision making. Project objectives must be SMART (specific, measurable, actionable, realistic and time-specific.) [2]

3.1.1. [1] T. Stobierski, “7 Skills You Need to Effectively Manage Teams,” 07 01 2020. [Online]. Available: https://online.hbs.edu/blog/post/team-management-skills . [Accessed 08 10 2024].

3.1.2. [2] A. T. Cobb, Leading project teams the basics of project management and team leadership, SAGE, 2012.

4. Motivation (Benajmin Brown)

4.1. Research shows lack of motivation affects the quality of such task being completed. Being interested in what you’re working on can severely improve the results overall [1]. Unmotivated teams aren’t driven to work towards goals [2]. Staying motivated can also help mental health [3].

4.1.1. [1] Cognitive diversity and team creativity: Effects of team intrinsic motivation and transformational leadership. Xiao-Hua (Frank) Wang, Tae-Yeol Kim, Deog-Ro Lee 2016.

4.1.2. [2] Team Building Hub

4.1.3. [3] Chat GPT

5. Management (Matt Read)

5.1. Good team management, clear roles, and focused objectives create a structured environment that help teams perform efficiently [1]. Understanding team strengths, keeping communication open and morale high are also important [2]. Meeting and discussing priorities reguarly helps to maintain focus and effective collaboration [3].

5.1.1. [1] Your Yale Edu, 2024

5.1.2. [2] Kate Dagher - Team Strengths, 2024

5.1.3. [3] Kate Dagher - Ongoing Basis, 2024