1. Setup Core/Business As Usual base documentation with clear processes
1.1. Current processes need to be clearly documented and published - Lime BA - Finacle - Bespoke Engineering - Lime Engineering - Sales - HR - Marketing
1.1.1. Setup meeting to decide points to be included in document
1.1.2. Start every process from scratch (Newly)
1.1.3. Assign experts to each point
1.1.4. Implement frequent auditing for defined process health (Committee to verify)
1.1.5. Daily huddle to be restructured (Project Based Order) - If no tasks, tasks to be assigned from common/backlog
1.1.6. Resource Allocation Planning
1.1.7. Time Reporting Basis - How to identify bench resources
2. Communications
2.1. - L10 decisions to be communicated to stakeholders by respective leaders (circular-like)
2.2. - During Townhall Talk about progress vs plan for projects/individuals
2.3. Upstream -> Team leads to frequently discuss and address the issues and concerns (Can be anonymous - method to be defined)
2.4. Exco and LT discussion to be fixed - Maybe monthly
3. Skill Enhancement - All Staff
3.1. - Coaching/Upskill Leadership Team
3.2. Career Plan to be decided against the 2 year plan for all staff
3.3. Clear Potential Evaluation Tool for next level leadership
3.4. - Mentoring Sessions for team members
3.5. - Train the BAs on Project management ,Governance, QA practices
3.6. - Each team lead to build staff development / career-growth plan (eg:HR / sales / eng / delivery etc) to map internal requirements for the achiving ambition
4. Define organisation structure with clear accountability
4.1. JD design and publishing
4.1.1. Clear performance based evaluations (KPI) - Rewards and Recognition (HR)
4.2. Reporting Lines and Org Structure
4.2.1. Hierarchy to be clearly defined by this point
4.2.1.1. Guidance to be provided by Exco based on 4 business lines
4.2.1.2. 2nd Tier Leadership grooming
4.2.2. Ensure Single Point Of Failure is discouraged (Shared Responsibility, But absolute accountability)
4.2.3. Oppurtunities to be communicated on available paths to all staff
5. Conduct two year Company Strategy workshop and Finalize the Plan
5.1. - Conduct a meeting with relevant stakeholders to decide company vision and objectives for next 2 years
5.1.1. Decide the Fate of Lime
5.1.2. Define targets for each business line for FY 25/26
5.1.3. 75% revenue from overseas markets
5.1.4. Have four strong business lines by end of 2026(Core, Lime, Insurance, Zoral)
5.1.5. Design hunting sales culture
5.1.6. Build innovative hybrid culture to maintain product & services under same business line
5.1.7. Sales to directly liaise with Implementation (Market Insights and Trends)
5.1.7.1. Product Enhancement Discussion
5.1.7.2. Create Backlog after discussion with Technology
5.1.7.2.1. L10 to verify list once a month
5.1.8. Product Roadmap for Lime/Finacle
5.1.8.1. Strong R&D Team
5.1.9. Core Banking for Non-Banking Finance Services