Reading 8-1: A Global Leader's Guide to Managing Business Conduct

1. How can firms improve their conduct?

1.1. Develop Data-Driven tools

1.1.1. Objective

1.1.2. Use data from throughout the company

1.1.3. Use also as positive tool, testing conduct against benchmarks

1.2. Revise your Mental Model

1.2.1. Broad

1.2.1.1. Definite: "Thou shalt not.."

1.2.1.2. Indefinite and Mixed: Imperfect duties

1.2.2. Dynamic

1.2.3. Affirmative

1.3. Use a Codex Dashboard

1.4. Go beyond Compliance as Usual

1.4.1. Old Approach

1.4.2. New Approach

1.4.2.1. Combat gaps of health and safety

1.4.2.2. Fight bribery

2. The Global Business Standards Project

3. Conformance with local practices does not work out if these practices are regarded as unethical in your home market

4. The Conduct Gap

4.1. Altitude Effect

4.2. Exists even in the most basic parts of business

4.3. Employees are an early alarm system

4.4. Nearly all gaps are wider in emerging markets than in developed markets