1. Service Contractors
1.1. Definition
1.1.1. Service contractors are external companies that provide services for events, from booth design and setup to audiovisual support and logistics.
1.2. Role
1.2.1. Technical Support
1.2.2. Logistics Coordination
1.2.3. Collaborating with Event Planners
1.3. Classify
1.3.1. By Role
1.3.1.1. General Service Contractors (GSCs)
1.3.1.1.1. Handle overall event logistics, such as installation and dismantling of exhibition setups.
1.3.1.2. Specialty Service Contractors
1.3.1.2.1. Focus on specific services like audiovisual systems, catering, or floral arrangements.
1.3.1.3. Exhibitor-Appointed Contractors (EACs)
1.3.1.3.1. Work directly with exhibitors for personalized booth designs and other needs.
1.3.2. By Scope
1.3.2.1. Local Contractors
1.3.2.1.1. Operate within specific cities or regions.
1.3.2.2. National/Global Contractors
1.3.2.2.1. Serve across multiple locations with standardized services
1.4. Example
1.4.1. Sheraton Saigon Hotel & Towers, Lotte Hotel Hanoi
2. Destination Management Companies
2.1. Definition
2.1.1. DMCs are private companies that provide local expertise and resources to design and manage events, tours, and logistics at a specific destination.
2.2. Role
2.2.1. Program Design
2.2.2. Vendor Management
2.2.3. On-Site Event Management
2.3. Classify
2.3.1. By Organizational Structure
2.3.1.1. Independent Operators
2.3.1.1.1. Small-scale, locally owned businesses specializing in targeted services.
2.3.1.2. Multi-Service Operators
2.3.1.2.1. Larger entities offering comprehensive packages across various destinations.
2.3.1.3. Destination Management Networks
2.3.1.3.1. Collaborative networks of independent DMCs sharing resources for broader reach.
2.3.2. By Services Provided
2.3.2.1. Transportation and Logistics
2.3.2.1.1. Managing local transport, airport shuttles, and on-site coordination.
2.3.2.2. Program Planning and Execution
2.3.2.2.1. Organizing tours, team-building activities, and special events.
2.3.2.3. Event Design
2.3.2.3.1. Providing creative themes, décor, and entertainment solutions.
2.4. Example
2.4.1. InterContinental Hanoi Westlake, Sofitel Legend Metropole Hanoi
3. Meeting and Convention Venues
3.1. Definition
3.1.1. to facilities or locations where meetings, events, conventions, or gatherings take place. These venues can vary in type, from small conference rooms in offices and hotels to large convention centers and outdoor sites that can accommodate thousands of people.
3.2. Role
3.2.1. Providing event space
3.2.2. Supporting the specific purposes of the event
3.2.3. Providing additional services
3.2.4. Ensuring flexible spaces
3.3. Classify
3.3.1. By Venue Type
3.3.1.1. Convention Centers
3.3.1.1.1. Large facilities for exhibitions and international conferences, such as the Orange County Convention Center
3.3.1.2. Hotels with Conference Facilities
3.3.1.2.1. Dual-purpose venues combining accommodation and meeting space.
3.3.1.3. Specialty Venues
3.3.1.3.1. Unique locations (e.g., stadiums, cultural landmarks) tailored for events that require memorable settings.
3.3.2. By Venue Size
3.3.2.1. Tier 1 Cities
3.3.2.1.1. Large cities with extensive facilities for international events.
3.3.2.2. Tier 2 Cities
3.3.2.2.1. Medium-sized destinations offering cost-effective solutions for regional meetings.
3.3.2.3. Small Venues
3.3.2.3.1. Boutique spaces for niche gatherings
3.4. Example
3.4.1. JW Marriott Hanoi, Vinpearl Convention Center Phú Quốc
4. Destination Marketing Organizations (Dmos
4.1. Definition
4.1.1. DMOs are nonprofit organizations that represent a specific destination, often funded by local governments or industry organizations, with the goal of promoting that destination as a tourism or event venue.
4.2. Role
4.2.1. Support Event Organization
4.2.2. Enhance Destination Image
4.2.3. Economic Growth
4.3. Classify
4.3.1. By Level of Operations
4.3.1.1. National Tourism Boards
4.3.1.1.1. Represent countries and aim to attract both leisure and business visitors.
4.3.1.2. Regional/State Tourism Offices
4.3.1.2.1. Focus on marketing specific states or regions
4.3.1.3. Convention and Visitor Bureaus (CVBs)
4.3.1.3.1. Concentrate on local cities, offering direct support for events and tourism.
4.3.2. By Role
4.3.2.1. Marketing-Focused DMOs
4.3.2.1.1. Prioritize destination promotion.
4.3.2.2. Service-Oriented DMOs
4.3.2.2.1. Provide logistical support and local insights for meeting planners.
4.3.2.3. Membership-Based DMOs
4.3.2.3.1. Bring together businesses dependent on tourism for collaborative growth
4.4. Example
4.4.1. Organize music for fundraiser