
1. INVESTIGATE STITUATION
1.1. PROCEDURE
1.1.1. Study background material
1.1.1.1. PID, ToR
1.1.2. Carry out investigation with KEY STAKEHOLDER
1.2. INPUT
1.2.1. VMOST/MOST
1.3. TECHNIQUES
1.3.1. Quanlitative
1.3.2. Quantitative
1.4. OUTPUT
1.4.1. Fish Bone
2. CONSIDER PERSPECTIVE
2.1. PROCDEURE
2.1.1. Key Stakeholder
2.1.2. Conceptual mode
2.1.3. Conflict
2.1.4. Businiess System
2.2. INPUT
2.2.1. Identified Stakeholder
2.3. TECHNIQUES
2.3.1. CATWOE
2.3.2. BAM
2.4. OUTPUT
2.4.1. Power/Interest grid Stakeholder perspectives
3. ANALYSIS NEEDS
3.1. PROCEDURE
3.1.1. GAP ANALYSIS
3.1.1.1. Existing
3.1.1.2. Desired
3.1.2. Business active model
3.1.2.1. Examine activities
3.1.2.2. Evaluate current system
3.1.2.3. Inform system support
3.1.3. Business Event
3.1.3.1. Identify KEY EVENT
3.1.3.2. "AS IS"
3.2. INPUT
3.2.1. Business Value
3.2.2. BAM
3.3. TECHNIQUES
3.3.1. GAP analysis
3.3.2. Activity analysis
3.3.3. Business process modeling
3.4. OUTPUT
3.4.1. LIST of potential improvement
3.4.2. Identified weakness
4. DEFINE CHANGES
4.1. PROCEDURE
4.1.1. Lifecylce and Approach
4.1.1.1. Decide appoarch
4.1.1.2. Develop change solution
4.1.2. Implementation Plan
4.1.2.1. Environment
4.1.2.2. Culture
4.1.2.3. Learning
4.1.3. Benefits Reviews
4.1.3.1. Predicted
4.1.3.2. Action to realise
4.2. INPUT
4.2.1. Business case
4.2.2. Business change process
4.2.3. IT Software solution
4.3. TECHNIQUES
4.3.1. Benefits planning
4.3.2. Decision tables
4.3.3. Case decription
4.4. OUTPUT
4.4.1. Communication plan
4.4.2. Training programm
4.4.3. Benefits realisation plan
5. DEFINE REQUIREMENT
5.1. PROCEDURE
5.1.1. Elicit and analysis for the business system
5.1.1.1. Document - Manage - Validate the requirement
5.2. INPUT
5.2.1. Business objectives and strategy
5.3. TECHNIQUES
5.3.1. Business Process modeling
5.3.2. Investigation techniques
5.4. OUTPUT
5.4.1. " TO BE" process model
5.4.2. Revise organisational structure
6. EVALUATE OPTIONS
6.1. PROCEDURE
6.1.1. Business Options
6.1.1.1. Identify and shortlist accecptable opntion
6.1.2. Feasibility analysis
6.1.2.1. Business
6.1.2.2. Technical
6.1.2.3. Financial
6.1.3. Business Case
6.1.3.1. Presentation
6.1.3.2. Recommendation
6.2. INPUT
6.2.1. Business objectives and strategy
6.3. TECHNIQUES
6.3.1. Cost - Benefit analysis
6.3.2. Business process modeling
6.4. OUTPUT
6.4.1. Shortlist of busniess options
6.4.2. Business case