1. ANALYTIC CALL TRACKING
1.1. Does your ACT system work with Magic Jack (VoIP) phone numbers?
1.1.1. ACT works with VoIP
1.1.1.1. Hi there! It's my goal to help get this resolved for you as quickly as possible. Those numbers would first need to be ported into Twilio. All phone numbers utilized in ACT must come from your Twilio account.
1.2. One of my fwd number is being fwd to the wrong person. I see its set to ring multiple numbers, but the only number in there is 12016816841
1.2.1. Wrong Forwarding Number
1.2.1.1. Hi there! It's my goal to help get this resolved for you as quickly as possible.When someone calls and the call flow is set to ring multiple numbers, the outgoing number that answers the first call, will receive all subsequent calls. Even if you later change the phone numbers in the ring multiple numbers setting. But if the number was never there we can unlink the numbers for you by going into your cpanel
1.3. Can you send me instructions for installing ACT software?
1.3.1. [ACT] ACT Install Instructions
1.3.1.1. Hi there! It's my goal to help get this resolved for you as quickly as possible.Here's a walkthrough video on how to install: http://web1.wistia.com/medias/n0mvbi8u29
1.4. Can you provide me the link for your tracking software please. I was on Joe's call with the Local Genius Sales Mastermind'
1.4.1. ACT URL
1.4.1.1. Hi there! It's my goal to help get this resolved for you as quickly as possible.http://www.analyticcalltracking.com/
1.5. I am trying to configure the Chrome Extension, however after confirming my info is correct I still get a "Settings saved for act are not correct" error.
1.5.1. [ACT] ACT apps not available for Non Enterprise
1.5.1.1. Hi there! It's my goal to help get this resolved for you as quickly as possible.It doesn't look like you have an Enterprise subscription, so you would not be able to utilize the Chrome Extension. If you are interested in upgrading to Enterprise, you can do so here: http://www.analyticcalltracking.com/upgrade/
1.6. Want to block all calls that don't come from specific area codes.
1.6.1. Block Calls
1.6.1.1. Hi there! It's my goal to help get this resolved for you as quickly as possible. If you go to "admin", do you see "manage exceptions"If you go to "admin", do you see "manage exceptions" You can set up a blacklist for the company. And every time a number comes in that you don't want to be able to call again, you can assign them to the blacklist. You may want to upgrade your ACT. Once you upgrade, your members area will be updated to have the 2.0 files. There is a video on how to add these files to your cPanel in the members area.
1.7. Seems I have forgotten the password I used to the ACT "admin" username - how I can reset it?
1.7.1. Password Reset
1.7.1.1. Hi there! It's my goal to help get this resolved for you as quickly as possible.1. Login to your cPanel and go to your phpMyAdmin. 2. Click on the database you have setup for your ACT. 3. Click on "Users" and then find "Admin". 4. You will see a field for the password, click on it to rest. 5. You will need to generate a password with an MD5 password generator. You can do this here... http://www.md5hashgenerator.com/ (Just type in the password you want and hit "Create MD5 Hash".) 6. Take the hash code and input it into your phpMyAdmin for the "Admin" password. 7. Refresh your database, and you will now be able to login to your ACT URL with your new password. If you would prefer that we do this for you, you can purchase the password reset for $20.
1.8. I need to activate my analytic call tracking.. but my registration exceeded ,, any advise?'
1.8.1. ACT installation exceeded
1.8.1.1. Hi there! It's my goal to help get this resolved for you as quickly as possible.You are only able to have ACT installed on one domain per license, however. (OAP step) You should now be able to authenticate your new install with your email. I've updated your account, so you can authenticate your new one now.
2. PPC PROSPECTOR
2.1. What does "bonus access" mean
2.1.1. Bonus access
2.1.1.1. Hi there! It's my goal to help get this resolved for you as quickly as possible.That's the tab where you can download LGP
2.2. is there a way to put the prospector on my desktop asa shortcut?
2.2.1. PPC Prospector on desktop
2.2.1.1. Hi there! It's my goal to help get this resolved for you as quickly as possible. If you have your finder open, go to applications and locate the Prospector. Then you should be able to drag and drop it to your dock.
2.3. Prospector is asking for an application to launch the prospector
2.3.1. Application to launch Prospector
2.3.1.1. Hi there! It's my goal to help get this resolved for you as quickly as possible. You'll need Adobe Air 13:49 Ryan Walsh: that is the application it uses http://get.adobe.com/air/?promoid=JOPDE
3. LOCAL LEAD GENERATION EXPLOSION
3.1. How long are the bonuses available with the llge2 webinar?
3.1.1. LLGE Bonus Section
3.1.1.1. Hi there! It's my goal to help get this resolved for you as quickly as possible. The bonuses are available if you purchase before Sunday.
3.2. Where can i find where it talks about how to rank the web site in the search engines like google places?
3.2.1. How to rank a website
3.2.1.1. Hi there! It's my goal to help get this resolved for you as quickly as possible. Check out the first module in LLGE - Cherry Pickin. You may also want to check out the Outsourcing Webinar in the webinar section. Another great resource is the Facebook group - there many people have discussed different tactics for seo work.
4. PPC INCOME FORMULA
4.1. Do we need to pay for tool: SEMRush?
4.1.1. General Information about SEMRush
4.1.1.1. Hi there! It's my goal to help get this resolved for you as quickly as possible. No you don't unless you want the additional features that SEMRush brings such as: Downloading all the ads for a competitor Downloading all the keywords for a competitor Seeing the organic keywords they rank for The prospector definitely doesn't do everything that's available with a paid semrush account.
5. REPUTATION REBEL
6. PPC EXPERTS ACADEMY
7. GENERAL SUPPORT
7.1. I want to update CC Information
7.1.1. CC Infromation update
7.1.1.1. Hi there! It's my goal to help get this resolved for you as quickly as possible. If you need to update your credit card information for your account, go to the following address... http://secure.web1.co/update-billing-information/ Once you have submitted this form, your billing information will automatically update in our records.
8. GETTING CLIENT FORMULA
9. MY ADWORDS AUDIT
10. PPC PROFITS BLUEPRINT
11. AUTO LEAD REACH
11.1. Why am limited to the search terms I can enter in a campaign
11.1.1. Limited in search terms (web developer florida for example)
11.1.1.1. Hi there! It's my goal to help get this resolved for you as quickly as possible. You've definitely reached the limit. Most people aren't using nearly that many search terms. That would be another feature request.
11.2. How long is it before an ad goes up on CL and the system finds it and sends an email in response.
11.2.1. Email Response on Craigslist
11.2.1.1. Hi there! It's my goal to help get this resolved for you as quickly as possible.Every 30 mins the cron for ALR runs and looks for new leads, then 25 emails go out per hour from your campaigns. Say you have 100 leads/posts in the queue your campaign is going to send emails to. In hour 1, the first 25 at the top of the queue are emailed, then in the 2nd hour, the next 25, and so on. Say you have 100 leads/posts in the queue your campaign is going to send emails to. In hour 1, the first 25 at the top of the queue are emailed, then in the 2nd hour, the next 25, and so on. http://support.web1.co/index.php?/Knowledgebase/Article/View/163/29/auto-lead-reach-best-practices
11.3. Is there any way I could do a payment plan?
11.3.1. Payment Plan
11.3.1.1. Hi there! It's my goal to help get this resolved for you as quickly as possible. We are offering a 3 month payment plan. The payments are $197 per month. Give us a call here at the office (561-841-1832), we'll be able to manually take care of it for you and get you access.
11.4. Can I customize the facebook message that pops up that people have to accept when clicking on my button?
11.4.1. Facebook App Not Working
11.4.1.1. Hi there! It's my goal to help get this resolved for you as quickly as possible. Unfortunately, there is not a way to customize the wording for the connect button. You can submit it in the suggestions area. http://suggestions.web1.co/
11.5. I have a warning message at the top of the screen when I log in that says my email are not sending.
11.5.1. Warning message
11.5.1.1. The reason you are getting a warning message on every window is because one of your campaigns is not able to send emails on your gathered leads. http://screencast.com/t/KufLBaRl The reason for this is because all your created campaigns are already using all your email addresses and the remaining campaign is currently not using any.
12. DATA REACH
12.1. I can't even find where supposed to start or download anything. If I did find it after I bought, then the problem was with downloading. It might have been whther or not to click Allow when it asked for FB connectivity.
12.1.1. Problem downloading Plugin
12.1.1.1. Hi there! It's my goal to help get this resolved for you as quickly as possible. the first step would've been to download the actual plugin. The next step would've been to go through the step by step walkthrough guide. his is the home screen, and the first thing you see when you login to the members area: http://screencast.com/t/aYmVJoEs
12.2. The sales page for Data Reach referred to a Mastermind video, How do I get that?
12.2.1. DataReach Mastermind video
12.2.1.1. Hi there! It's my goal to help get this resolved for you as quickly as possible. http://web1.wistia.com/medias/7v99zuz953
12.3. I'm wondering if you have an affiliate program for Data Reach
12.3.1. Data Reach Affiliate
12.3.1.1. Hi there! It's my goal to help get this resolved for you as quickly as possible. You can visit this link to know more about DR affiliate program http://www.web1affiliates.com/
12.4. Do you have a tool that will scrap the Facebook UID? Do you also have a tool that will do the same with G+ groups?
12.4.1. Facebook UID Scraper
12.4.1.1. Hi there! It's my goal to help get this resolved for you as quickly as possible. We do have a tool that will scrape the Facebook UIDs. Not Google + Groups. With Datareach, you collect the UIDs, then build a ad with a custom audience. Send them to a landing page to connect.
12.5. I am receiving PHP Parse Error
12.5.1. PHP Parse Error
12.5.1.1. Hi there! It's my goal to help get this resolved for you as quickly as possible. You will need to contact your host and ask for them to make sure the PHP version of the server is updated to PHP 5.3.0 or higher. If you have ensured your server's PHP version is at least 5.3.0, or you have a dedicated server or VPS, and are still receiving this error, please send us over your root access and WP URL and login information so we can debug the issue.
12.6. I cannot figure out how to change the FB app image for the box that pops up when people click the connect button -
12.6.1. Change Image App
12.6.1.1. Hi there! It's my goal to help get this resolved for you as quickly as possible.You can change the image of your App by visiting developers.facebook.com and selecting your App from the top navigation and clicking App Details located here: http://screencast.com/t/hw5EK3QfhH Scroll down and locate Icons here: http://screencast.com/t/dpMVufafk8
12.7. Click the buy button and it took me to the thank you page for the Graph Search Guide. I would like to buy DataReach. Please send me a link that works.
12.7.1. Buy Button not working
12.7.1.1. Hi there! It's my goal to help get this resolved for you as quickly as possible. Try using the link below to purchase DataReach. http://secure.web1.co/datareach-unlimited/
13. FSBOMBER
13.1. I just started a new campaign. There are quite a few "Not Sent" emails under "Western Slope." Is this a malfunction?
13.1.1. Emails not sending
13.1.1.1. Hi there! It's my goal to help get this resolved for you as quickly as possible. I do see that some are saying "not sent". I'm sure this is due to the volume of emails you are sending out, and those emails are either timing out or just getting pushed to the bottom of the queue. I will have my developers take a look at this.
13.2. If someone replys to an email where does it go?
13.2.1. Email Reply
13.2.1.1. Hi there! It's my goal to help get this resolved for you as quickly as possible. If someone replies to one of your FSBO auto responder emails, it will go to the email address that was used to send the Auto Responder. The purpose of the product is to automatically send your emails to posts that you are targeting through your campaign It is not a substitute for an email inbox. The responses you get from your auto responder campaigns will be in your actual email accounts inboxes. FSBO automatically send auto responder campaigns that you setup to targeted CL posts. You configure the campaigns to send to the types of posts you are interested in helping.
13.3. I am trying to set up an email campaign and continue to get this message SMTP Error: Could not connect to SMTP host. email: [email protected]
13.3.1. Receiving SMTP Error
13.3.1.1. Hi there! It's my goal to help get this resolved for you as quickly as possible. I just tested it and got the SMTP Error. Only 2 things can cause this. 1.) your email has not been enabled, and you need to click on this link: http://screencast.com/t/WrphPJoYiG 2.) The password is wrong. You need to do that before you can get a campaign setup. In the top right corner of the screen, there is a tab titled "support" There, you can see walkthrough videos, and the order you need to do them in.
13.4. I want to add 2 more email address
13.4.1. Adding additional campaign
13.4.1.1. Hi there! It's my goal to help get this resolved for you as quickly as possible.You need to add new addresses under "new email address". Currently, I only see the 4 there. You have to hit "save address" once you've set them up.
13.5. If i edit a templete, how does it save, i want to change words like realty to realtor
13.5.1. Editing Template
13.5.1.1. Hi there! It's my goal to help get this resolved for you as quickly as possible. You can simply edit the text that is in the email body, and click "save" at the bottom when you are done with your edits.
13.6. I am hoping you can retrieve my script. My spun email response has been wiped out again.
13.6.1. Retrieve Script
13.6.1.1. Hi there! It's my goal to help get this resolved for you as quickly as possible.Unfortunately, you'll need to repopulate these fields with your spun text, and hit the save button. I would also recommend keeping a saved version of your spun templates located somewhere else on your computer.
13.7. Can I upload a series of 15 email campaign into the system to be sent out over a set amount of time?
13.7.1. Autoresponders Inquiry
13.7.1.1. Hi there! It's my goal to help get this resolved for you as quickly as possible.Currently, this is not a feature that is built into FSBO. Please submit this feature request to our new suggestion desk, where our user's can vote on the features they'd most like added to our products...You can always create duplicate campaigns, and assign different autoresponders for each so that the leads get different templates from you.
14. WPBULLSEYE
15. ALL IN ONE REDIRECT
15.1. When I get my tee spring set up, instead of redirecting correctly, I'm sent to a 404 Not Found error page
15.1.1. 404 Not found Error page
15.1.1.1. Hi there! It's my goal to help get this resolved for you as quickly as possible. You need to setup and App first before you can begin to redirect people to your squeeze page. Here is the link to the walkthrough guide... https://s3.amazonaws.com/datareach/DataReach-Walkthrough.pdf