Technical Comm in the 21C

My notes from Technical Communications in 21st Century: Professional & Technical Writing. This map includes Chp 1 & 2.

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Technical Comm in the 21C by Mind Map: Technical Comm in the 21C

1. ACTIVITIES

1.1. Planning

1.2. Researching

1.3. Organizing

1.4. Drafting

1.5. Designing

1.6. Integrating Visuals

1.7. Revising

1.8. Rewriting

1.9. Editing

1.10. Testing

2. CHARACTERISTICS

2.1. Rhetorical

2.2. Audience Centered

2.3. Technology Oriented

2.4. Ethical

2.5. Research Oriented

2.6. Professional

2.7. Visual

2.8. Design Centered

2.9. Concise

3. Rhetorical & Workplace: PROBLEM SOLVING

3.1. PSA

3.1.1. Plan

3.1.1.1. Exigency or Reason

3.1.1.2. Goals &

3.1.1.2.1. Purpose:

3.1.1.3. Stakeholders needs

3.1.1.4. Ethical Choices

3.1.1.5. Formats & Delivery

3.1.1.6. Information

3.1.1.7. Technologies

3.1.2. Research

3.1.3. Draft

3.1.3.1. Confirm goals/purposes/format/delivery

3.1.3.2. Organize & draft

3.1.3.3. Design & arrange

3.1.3.4. Integrate visuals

3.1.4. Review

3.1.4.1. Test usability

3.1.4.2. Peer feedback

3.1.4.3. Revise & rewrite

3.1.4.4. Edit/ensure correctness

3.1.5. Distribute

3.1.5.1. Attachments?

3.1.5.2. Appropriate means transmit

3.1.5.3. Transmit to audience

3.1.5.4. Follow-up

3.1.5.5. Assess outcoms/further corresp needed?

4. AUDIENCE

4.1. Internal/External

4.2. Subject Knowledge

4.3. Expectations/Attitudes

4.3.1. Postitive

4.3.2. Negative

4.3.3. Neutral

4.4. Use of Document

4.5. Multiple Audience

4.6. Transnational Audience?

5. Organization, Writing, & Revision (Handbook)

5.1. Blogs

5.2. Collaborative Writing

5.3. Content Management

5.4. Ethics in Writing

5.5. Global Communication

5.6. Organization

5.7. Persuasion