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IQBBA® Certified Foundation Level Business Analyst (CFLBA) study guide mind map by Mind Map: IQBBA® Certified Foundation Level Business Analyst (CFLBA) study guide mind map
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IQBBA® Certified Foundation Level Business Analyst (CFLBA) study guide mind map

IBAQB® is a registered trademark of the International Business Analysis Qualifications Board. Trademarks are properties of the holders, who are not affiliated with mind map author.

Process Improvement

Process Improvement

Process simulation and redesigning

Tools and Techniques

Modeling tools

Business Analysis techniques

Solution Validation



Requirements Analysis

Requirements Organization

Modeling and Specification

Defining Assumptions and Constraints

Verification and Validation

Quality Assurance

Requirements Elicitation

The concept of Requirements Elicitation

Requirements Scope Management

Establishing requirements baseline

Requirement Traceability

Requirements Documentation

Requirements Communication

The role of a Business Analyst

Requirements Communication process

Requirement acceptance

Stakeholders with the acceptance authority


Major reasons of neglecting Business Analysis

Time praccure

Exclusive orientation towards fast results

Exclusive fixation on costs

Perceiving documentation or analyzing and understanding business processes as a cost, not added value

Business process within an organization not known / understood as a result:

Products of the business processes not known

Stakeholders not identified or identified only pertially

Business goals or needs not identified

Common pitfalls in Business Analysis

Bad quality of the requirements and / or business needs:

Business Analyst

"A Business Analyst is a person responsible for identifying the business needs of the customer / stakeholders and to determine solutions to business problems."

“A business analyst works as a liaison among stakeholders in order to elicit, analyze, communicate, and validate requirements for changes to business processes, policies, and information systems.”

The Business Analyst, ensures that the PRODUCT of the project is well-defined (product scope) throughout the project and meets the targeted business needs through expert requirements management, systems analysis, business analysis, and requirements analysis.

Business Analyst Role

Business Analyst Major tasks

Specific activities of Business Analyst

Business Bnalysts want to achieve the following outcomes

Activities of Business Analyst

Business Analysis in different phases of the Software Development Lifecycle (SDLC)

When a Business Analyst is needed?

Objectives of Business Analysis

Collect and document the business requirements

Design business solutions to resolve the business problems

Assist in the timely completion of the project by providing accurate requirements identification and analysis

Improve efficiency by increasing the quality of requirements identification and analysis and therefore reducing the need for rework and fixes in the later stages of the project

System Analyst

A System Analyst writes technical requirements from the business requirements.

A Systems Analyst role requires a stronger programming skill set and often involves systems design responsibilities.


Requirements descriptors / categories

Meaning and purpose of requirements

Classification of requirements

Types of requirements

Managing requirements conflicts

Selecting the appropriate requirements format

Creating a requirements package

Requirements presentation

Formal requirements review

Requirements quality characteristics (ISO 9126)

Requirements Scope

Requirements Scope Management

Requirement Traceability

Requirements Documentation

Construction of a requirement (process)

Requirements Communication

Requirement Acceptance

Requirements Organization

Requirements Decomposition



Business Analyst

Business Case

Business Goal

Business Need

Business Requirements Elicitation

Business process

Decision Package

Enterprise Analysis

Feasibility Study


Requirements Communication

Requirements Communication

Requirements Document

Requirements Elicitation

Requirements signoff

Risk Assessment




Knowledge Areas in Business Analysis

Enterprise Analysis

Requirements Planningand Management

Requirements Elicitation (Identification)

Requirements Communication

Requirements Analysis and Documentation

Solution Assessment and Validation

Reasons why projects fail

UK Cabinet Office - 8 Common Causes of Project Failure

Based on Standish Report.



Stakeholder identification

Stakeholder identification problems

Different stakeholders may have different needs and expectations regarding the planned solution.

Stakeholders value

Enterprise Analysis

Activities of the Enterprise Analysis

Enterprise Analysis is conducted:

Enterprise Analysis activities:

Business Architecture

Risk Assessment

Business process

Business Goal

Business Need

Business Case

Solution scope

Determining solution scope

Techniques to determine solution scope

UML Use Cases

Map is under development, current state is an early ALPHA.

Requierements related standards

ISO 25000 (ISO / IEC 9126)

IEEE 830

IEEE 1233

IEEE 1362

Interactive Glossary

Interactive IQBBA® Glossary

This freeware, non-commercial mind map was carefully hand crafted with passion and love for learning and constant improvement as well for promotion the IQBBA® CFLBA certification and as a learning tool for candidates wanting to gain IQBBA® CFLBA qualification. (please share, like and give feedback - your feedback and comments are my main motivation for further elaboration. THX!)

Questions / issues / errors? What do you think about my work? Your comments are highly appreciated. Please don't hesitate to contact me for :-) Mirosław Dąbrowski, Poland/Warsaw.

Business Analysis Process Planning

Impact of a Business Analysis

Requirements Engineering process planning

Configuration and Change Management process

Tools and techniques selection


Domain knowledge

Soft skills


Innovation, Design and Customer

Role of the innovation

Competition and Market Research

Design Thinking

Basic methods, tools and techniques

Working with the final user