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IT Services by Mind Map: IT Services
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IT Services

Public Computing

Security

DeepFreeze

Antivirus

CybraryN

CybraryN

CybraryQue

CybraryNet

Patch Managment

Windows

Hardware

Public Web Browser

Microsoft Office

Other applications

Printing

Setup

Local machine install

Troubleshooting

Desktop Support

Security

DeepFreeze

Antivirus

Hardware

Windows

Microsoft Office

Quickbooks

Printing

Setup

Local machine install

Troubleshooting

Other peripherals

USB drives

scanners

cameras

Other applications

Patch Managment

WAN Services

Security

Monitoring

Hardware

Maintenance and repair

Purchasing

Routers

Switches

Firewalls

UPSs

Cables

Line costs

Design

Local Area Network Support

Security

Server support-

Purchasing

Maintenance and repair

Switch support

Application Support

Wireless mainteance and support

Active Directory

User add/change/delet

Machine add/change/delete

Monitoring

Antivirus

Backup

Design

ILS--Millennium Support

Security

Setup and configuration

Maintenance

Hardware

Software

Backup

New and existing service enhancements

Staff side

Public side

Reporting

Ecommerce

Circ stations

Reciept printers

Printer paper

Scanners

OPAC stations

Notices

Other supplies

Patron cards

Patron barcodes

End user support

See Training

Training

Millennium

Beginner

Intermediate

Create Lists

Web Management reports

Site specific custom

Holds

Microsoft Office

Word

Excel

Outlook

Coming-PowerPoint

Windows

Web maintenance

Various Outsourced

Web Services

Security

Web Hosting

Email Hosting

Calendar Hosting

DNS services

Website support

LILLY

Spam control

Web filtering

Other

Fax Lines

Cost

Maintenance

Erate Application

Special Projects

Patron support

Grant application/administration

Consulting

Purchase advice

Building/wiring advice