The Change Journey

1. Background

1.1. Complexity science

1.2. Management in times of uncertainty

1.3. Many change models

1.4. Need for engaging staff

2. The Map

2.1. 6 principles

2.2. 23 places

2.3. 4 questions per place

2.4. Process

2.5. Tools

3. Application

3.1. Small or large workshop

3.2. Dialogue

3.3. Design of a route

3.4. Action plan

3.5. Reiterations

4. Usability and Design